Ethan Moss Email & Phone Number

Chicago, Illinois

Top CSE: Q1 2024, Q3 2024• Serve as trusted technical advisor for 25+ strategic customer teams including executive, business, and engineering stakeholders• Guide enterprise customers on search and discovery best practices to ensure successful implementation of the Algolia search software platform• Troubleshoot and resolve complex software issues, employing critical thinking, product knowledge, technical expertise, and team-building skills to develop robust, scalable, repeatable… Show more Top CSE: Q1 2024, Q3 2024• Serve as trusted technical advisor for 25+ strategic customer teams including executive, business, and engineering stakeholders• Guide enterprise customers on search and discovery best practices to ensure successful implementation of the Algolia search software platform• Troubleshoot and resolve complex software issues, employing critical thinking, product knowledge, technical expertise, and team-building skills to develop robust, scalable, repeatable solutions• Deliver guided service engagements to customers to ensure product implementation success and optimization, driving adoption through enablement of key features Show less

Kansas City, Missouri

• Constructed and implemented technical solutions to client problems with a focus on efficiency, scalability, maintainability, and reusability• Functioned as lead web development resource on the Professional Services team, expanding library of solutions to include custom API’s and web applications• Designed, developed, and deployed full-stack web application based on client specifications with custom API and React Google Maps interface to display and filter community services provider… Show more • Constructed and implemented technical solutions to client problems with a focus on efficiency, scalability, maintainability, and reusability• Functioned as lead web development resource on the Professional Services team, expanding library of solutions to include custom API’s and web applications• Designed, developed, and deployed full-stack web application based on client specifications with custom API and React Google Maps interface to display and filter community services provider data based on user input• Collaborated directly with clients to engineer large-scale data import, export, and transformation scripting on distributed PostgreSQL database servers Show less

Columbia, Missouri

• Established effective support, licensing, and integrations practices as senior admin for 3rd-party software applications• Utilized project management and requirements analysis techniques to coordinate RFP and implementation processes to replace HCM software• Applied data analysis skills to identify surplus software licenses, totaling costs of $57,000 annually• Developed and maintained internal web-based self-service tool using JavaScript, empowering employees to create and manage… Show more • Established effective support, licensing, and integrations practices as senior admin for 3rd-party software applications• Utilized project management and requirements analysis techniques to coordinate RFP and implementation processes to replace HCM software• Applied data analysis skills to identify surplus software licenses, totaling costs of $57,000 annually• Developed and maintained internal web-based self-service tool using JavaScript, empowering employees to create and manage their company email signatures• Organized project to consolidate VoIP Phone System providers, effectively managing configurations and porting at the branch level Show less

Columbia, Missouri

• Provided exceptional daily support for 1400+ domestic and international end users in a variety of technical areas• Deployed and managed a wide array of technology assets to 55+ branch offices nationwide• Effectively communicated with business partners and internal stakeholders to create and grow IT infrastructure• Revamped and revitalized business processes utilizing interpersonal relationship skills and technical knowledge

Columbia, Missouri

• Provided exceptional daily support for 1000+ domestic and international end users in a variety of technical areas• Deployed and managed a wide array of technology assets to 45+ branch offices nationwide

Denver, Colorado

• Worked with UI/UX Design team to develop process improvement application for on-site technicians• Conducted user interviews to understand pain points and maximize efficiency in ParkiFi sensor installation process• Designed mobile application prototype that aids users in the installation of parking sensors• Oversaw usability testing procedures to gather data about how technicians will use mobile application• Delivered detailed final presentation to C-Level executives, internal… Show more • Worked with UI/UX Design team to develop process improvement application for on-site technicians• Conducted user interviews to understand pain points and maximize efficiency in ParkiFi sensor installation process• Designed mobile application prototype that aids users in the installation of parking sensors• Oversaw usability testing procedures to gather data about how technicians will use mobile application• Delivered detailed final presentation to C-Level executives, internal stakeholders, and other interns Show less

Columbia, Missouri

• Shot and edited video commercial viewed by patrons at Roots ‘n Blues ‘n BBQ local music festival• Maintained and edited company website to reflect current selection of beer• Facilitated beer tastings at local stores to spread awareness of new releases

Cimarron, New Mexico

• Prepared crews of Boy Scouts for two-week backpacking treks in the Sangre de Cristo Mountains• Enthusiastically developed meaningful relationships with participants to educate them on outdoor skills and wilderness ethics• Adapted in high-stress environments for the betterment and safety of my crews

Cimarron, New Mexico

• Led food service employees in the operation of front-end dining hall procedures to serve over 200,000 meals throughout a three month period• Maintained important food safety practices for wide variety of dietary needs

B.S, Engineering

Activities and Societies: Tau Kappa Epsilon Fraternity, Order of Omega, Information Technology Student Organization

Pursued Coursework, Interactive Digital Media, Emphasis: Computer Science

Activities and Societies: Tau Kappa Epsilon Fraternity, Bearcat Marching Band