Ethan Norman Email and Phone Number
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Over 20 years of cross functional experience in the pharmaceutical industry (Operations, Sales, Marketing); 15 years of experience managing Commercial Operations initiatives for a diverse set of Business Units (Rare Disease, Oncology, Sterile Injectables, Primary Care); proven ability to manage both short and long-term projects ranging from the launching of new sales organizations and products, to the development and implementation of field force deployment and incentive strategies; creative, resourceful problem solver with proven ability to influence peers and senior leadership to build consensus and drive decision-making
Pfizer
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Vice President, Customer Facing Colleague Enablement (Na, Em, Idm) Pbg OperationsPfizer Mar 2021 - PresentNew York, New York, Us
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Senior Director, Global Commercial OperationsPfizer Mar 2019 - Mar 2021New York, New York, UsNorth America lead for Incentive Compensation, Sales Force Automation, Sales Force Deployment, Commercial Quality & Oversight and Contracted Sales Capabilities
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North America Lead, Sales Force Automation And Deployment (Sfa/D), Strategy/Commercial OperationsPfizer Dec 2016 - Feb 2019New York, New York, UsLed a team of 10 professionals in North America; managed the SFA/D team through major organizational change (Organizing For Growth), where we partnered across commercial and enabling functions, to flawlessly execute 10 distinct sales force redeployments over a period of 4 months; Defined a “Best in class” process for introducing system change, supporting advancements to Veeva/SR UI (Sales Force Automation), Organization Manager (Enterprise Alignment tool) and Work Day (HRIS), limiting disruption to revenue generating activities, while maximizing value of system enhancements to end user
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Director, Business Unit Liaison (Bul), Global Commercial Operations (Gco)Pfizer Sep 2009 - Dec 2016New York, New York, Us Manage relationships with Senior Sales, Marketing and Operations leaders; develop strategies to effectively leverage Sales Operations resources in support of operating plan priorities and business development opportunities Established compliant business processes designed to maximize the effectiveness of Pfizer sales teams (Pfizer colleagues and Contract Sales Organization (CSO) partners). Create call file management processes to achieve operational and promotional efficiencies. Implement data programs ensuring accurate RX trending and compliant field force incentives
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Senior Manager, Business Unit Liaison (Bul), Sales Operations/Customer Engagement GroupPfizer Jan 2008 - Sep 2009New York, New York, Us Worked with leaders as part of cross-functional team to design and implement a Customer Focused deployment structure . Partnered with the Senior Director/Team Leader of the national part time field force to conduct a growth analysis of coverage areas to determine impact of supplemental resources. Rigor led to a change in philosophy, where part time resources would only be deployed against responsive customers that would respond positively to additional coverage. Increasing profitability of the sales team by a projected 5%. Designed and implemented a “Pyramid Thinking Approach to Communicating” training module, that was disseminated to over 3,500 field based colleagues. Training became the standard for effective communication with field colleagues which reduced the number of escalated inquiries from the field by 25 percent..
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Manager, Sales Operations, Operations And AnalysisPfizer May 2004 - Dec 2007New York, New York, Us Project manager on Pfizer’s data migration from 2 vendors to a single provider, worked to manage all aspects of the transition, including: companywide needs assessment, business specification review and confirmation. Managed IC production cycles, including data inputs and aggregation, customer alignment, and report creation Identified and presented opportunities to Specialty Markets leadership to streamline current business processes and improve data platforms to increase accuracy of performance reports. Process empowered the field team by providing more granular targeting data, and increasing ROI of HCP engagements. Developed comprehensive on-line training tools designed to both educate the field on the basics of our compensation system and to promote a more targeted approach of territory management (STEP Modules). Training was integrated into new hire training curriculum of the Primary Care sales team. Developed comprehensive on line training tools designed to educate the field on their compensation system
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Marketing Consultant, Pfizer Share Card Program, Planning Business & DevelopmentPfizer Jan 2003 - Apr 2004New York, New York, UsPfizer Helpful Answers) Managed Pfizer Share Card's first Direct Mail campaign, increasing enrollment of Medicare beneficiaries to the Pfizer Share Card Program by 4% Directed ad agency to create Field Force marketing materials to support the strategic objectives of the team
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Professional Health Care RepresentativePfizer Inc Jan 1999 - Dec 1999New York, New York, UsPrattImplemented product sales strategies responsible for the promotion of cardiovascular medicines.Developed targeting call cycle plans based on sales trends and product performance. Exceeded quota for Viagra market share attainment by 20%, Earned Regional Sales Award.
Ethan Norman Skills
Ethan Norman Education Details
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Florida Agricultural And Mechanical UniversityMaster Of Business Administration (M.B.A.) -
Florida A&M UniversityBusiness Administration
Frequently Asked Questions about Ethan Norman
What company does Ethan Norman work for?
Ethan Norman works for Pfizer
What is Ethan Norman's role at the current company?
Ethan Norman's current role is Vice President, Customer Facing Colleague Enablement (All Markets) PBG Operations at Pfizer.
What is Ethan Norman's email address?
Ethan Norman's email address is in****@****t.co.uk
What is Ethan Norman's direct phone number?
Ethan Norman's direct phone number is +164689*****
What schools did Ethan Norman attend?
Ethan Norman attended Florida Agricultural And Mechanical University, Florida A&m University.
What skills is Ethan Norman known for?
Ethan Norman has skills like Cross Functional Team Leadership, Sales Operations, Pharmaceutical Industry, Management, Pharmaceutical Sales, Project Management, Product Launch, Sales Effectiveness, Crm, Sales Management, Presentation Development, Consensus Building.
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