Technical Support Specialist
Current- Delivering second-tier customer support for digital interviewing and other SaaS solutions, I leverage my advanced product knowledge to assess needs and assist with technical system and account troubleshooting. I also.
- Quickly developing robust expertise in SaaS, CRM, and ATS platforms as well as communication infrastructures to serve as an effective and knowledgeable customer resource.
- Laying the foundation for expansion to a global market by translating web content, product demos, and meeting communications into Russian.