Ethan Pan Email & Phone Number

Charlotte, Nc, Us

Stamford, Connecticut, Us

As main point of contact of RPA solution for spectrum billing operation, PAC, sale activation, billing assurance, mobile, IT help desk, business department. Performed RPA opportunities assessment, requirement gathering, initial TO-BE process, PDD creation, Hyper care, production release. QA testing development clarification, conduct meeting with clients and leadership team to showcase the POC demo and yearly saving matrix with client, successfully automated 35 automations across different functionality team (RPA & TMS billing automations). Introducing Task Capture to the COE team and conduct training for RPA best practices and Visio diagram best practices, successfully persuade internal clients use Task capture and task mining to capture their daily repeatable business processes. The major milestone is that Spectrum want to increase revenue by introducing PBB plan, (phone balance buyout plan), I been trusted by senior leadership to be the main contributor and POC to take the ownership of PBB RPA project, I'm solely responsible for designing overall RPA workflow from the begin to the end, plus business requirements gathering, functionality brainstorming, insight showcase with stakeholders and end users. I am alone successfully helping company save nearly 4 million dollars in the next 2 year after deployment of RPA automations

London, Gb

Internal Engagement for EY SDMT- Functional role, program manager • manage overall team-bio development and design for EY US global and assist for pursuit dashboradClient Engagement: BestBuy • Helped develop BestBuy chargeback revisal automation processes, Interviewed with client's employees, management teams, and other stakeholders, and Identified and prioritized opportunities for business processes automation.•Documented and designed business processes in scope for automation and develop proof of concepts (POC).•Created project plans, including key scopes, milestones, and timelines; Supported plans for clients to help their automation program achieve for a long term success, and Collaborated effectively with BestBuy clients and EY stakeholders.•Hands-on experience with Blue Prism and UiPath, as well as Hands-on experience with implementation of Agile methodologies. •Personally developed outlook web API automation to get specific email messages/contents from outlook and store them in the work queue.•Recommended work queue implementation solutions and advised bot numbers to improve the SLA and scalability for client, as well helped Design Solutions design documentation (SDD), RPA architecture infrastructure, implementation and deployment.•Supportwed offshore/onshore Automation COE team in developing deployment and setting up the COE and COE Team Engagement.Client Engagement : Citizens Bank•Personally Processed hundreds of PPP loans (over $16M) for small businesses affected by the covid-19 pandemic using Client internal Relay and salesforce systems. •Coached peers with 1D/2D draw loan approving process and Participated in defying playbook brainstorming with the Client team. •Worked closely with other cross-functional internal support teams and resources•Built strong and collaborative client relationships and translated technical language into a business context.

Bellevue, Washington, Us

• Lead cross-functional teams to identify and prioritize key areas of the business, Gathering and organized clients' requirements and prioritized the backlogs, and put into user stories and actionable tasks. • Can wear multiple hats, influence without authority also work well with product manager and business managing and driving the strategy and design, partners and reporting to senior leadership stakeholders Acts as poc between business and tech team.•Maximize the value for clients, and make sure all required the backlogs are completed and achievable during SDLC• As program manager, Planing total 8 sprints, 2 week per spring, assign Jira with epic&story telling to dev team base on the tshirt size to manage the SLDC. Also lead scrum call meeting twice a week to report to Senior Director and president, Create status report/action item.(open/block items) • Also In the program manager role, managing onshore and offshore developer team and the overall project delivery, R1 release, smoke testing, delivery, deployment etc.• Lead and manage the dev team to use best practice in Source code management system for R1 release branch, dev branch, hot fix branch , and deployment branch etc during code freeze and post-deployment.• Lead offshore and onshore development team to develop a 4-month length project for tapestry phrase 2 project including 7 automation processes and 17 business use cases.• Lead offshore team to perform uipath upgrade, re-frame, migration testing for Tapestry - Coach, Kate Spade New York.• Work with Client-side IT team, client-side consultant team and Project manager to get detailed requirements, design solutions and review PDD.• Work with client side infrastructure architect to set up the QA/Prod environment ready for development team.

Bellevue, Washington, Us

• Design SSD , RPA architecture infrastructure and deployment handout for master script ReFramework for tapestry phase 2 project, and present to tapestry senior leaders. • Personally design and developed email listening automation for Westcon-Comstor client and developed the queue and applying the queue trigger and job scheduling.•Developed work queue implementation solution and bot numbers to improve the SLA and scalability • Lead and manage the dev team to use best practice in Source code management system for R1 release branch, dev branch, hot fix branch , and deployment branch etc during code freeze and post-deployment.• Lead team develop OCR and Computer vision solution for pdf reading • Utilize RE-framework to integrate with several user cases to perform get queue transaction and set queue status for end to end automation.

New York, New York, Us

• Gain experience using SQL to pull big data (337million rows data) from relational database CivisAnalytics for DNC national voters and Phoenix consumers data.• Applied join/unit to gain total parent number with kids age under 18 and used statistics modelingto predict the total parent number with kids under age 25 (79million rows data) as part of thecampaign persona project.• Gain experience reporting, utilizing data visualization, and cleaning data via Python.• Import data into Jupyter notebook Panda library and build model and analysis Insight into what thedata can show us, strategically and politically.• Using Beto and Andrew Yang’s donor info and zip-codes to Perform deep analysis on data usingstatistics to predict the correlation between Beto and Yang’s donors, then predict the commonzipcode area that the campaign should send digital ads.• Working with APIs to move data between platforms; improving and automating existing datapipelines and creating reporting structures.• Learn scikit-learn, Pandas Numpy, Stack, and Time Series Analysis etc• Use machine learning techniques, Supervised Learning (GBM's, Neural Networks), Unsupervised,and Dimensional Reduction.

San Francisco, California, Us

• Mange all automation and platform of lower environment, from server side, database side, visual machine side.• Help training all new joined QA teams and Dev teams, help them set up all blue prism and UiPath platform and also configuration they needed to start the work. • Design solutions utilizing the best RPA to develop automation for the onboarding process for new members • Design lead to lead the design project for the business team. define the design requirement and checklist for the early design process• Work In an architect role, setting up the system for default tenant, QA tenant, dev tenant for testing for pre-prod automation

San Francisco, California, Us

• Received UiPath developer certification • Design solutions utilizing the best RPA (Robotic Process Automation) practices and maintain technical responsibility for project delivery• Participate in staging and deploying automation solutions into test and live environments.• Understand the business process and create process flow diagrams, gather requirements from business units, and analyze them to determine if they would be suitable for automation. • Develop and implement Robotic Process Automation tools such as UiPath and Blue prism.• Extensively work on debugging applications to fix bugs and maintain production support. • Gain extensive knowledge of UiPath architecture, Blue Prism RPA Tools, and technical design of documents within the automation space• Document configuration best practices, and create and maintain solution documentation.• Support, maintain, and improve automations process and bot performance base on method of six sigma.• Exam log file and queue session to detect root cause of automation issue and perform fixing. • Perform administrative duties setting up parameters, environment variables, credentials, etc. for new VDIs machine and process objects.

New York, New York, Us

• As Founder, Made development strategy and orientation by running management method, conducting market research, competitor analysis, customer insight, pricing strategy and benchmark and targeted at more than 790,000 active customers using analysis tools, Acquired in 2017• Managed and directed a team of 15+ Employees at all times.• Also work the role as solution architect to Collaborated with CTO to launch the website by establishing servers, managing the backend, designing the frontend structure and UI/UX and developing API and extension for ERP, SEO, PPC/CPC• Developed and set up the warehouse logistics system by prioritizing the location and layout of the warehouse, managing more than 3,000 SKU and integrating UPS and USPS shipping system • Conducted marketing process by a series of SEO methods, promoted the website by Google (rank 3rd for personalized subscription products) and resulted in a constant increase of 10% of website traffic monthly• Works with business partner to develop technology concepts, requirements, design alternatives, project schedules, and costs for new systems initiatives.• Identify problems and create solutions addressing speed, scale, quality and usability• Developed, bug fixed and managed new application modules • Worked on enhancing and maintaining our Python-based framework• Introduction video of the company ESIANMALL: https://vimeo.com/202961090• What EsianBox customers have to say: https://vimeo.com/202828141• Some customer reviews of EsianMall and products : https://www.youtube.com/watch?v=blT3knwVMUw&list=PLwYNFnw9SNMZqa90tED4O4Ha9vU9pEU3Z• Close to 4 million views of our unboxing video in one of youtuber channel : https://youtu.be/blT3knwVMUw• EsianMall featuring in buzzfeed : https://www.buzzfeed.com/anamariaglavan/subscription-boxes-for-anyone-with-a-sweet-tooth

New York, New York, Us

Created and up-kept an Venture Capital incubator for outer space start ups by hosting events and helping them develop by getting them in touch with like minded people, investors, potential customers, and the community.Analyzed potential start up client’s business plans for correlation of interests with our program’s objectives.

New York, Ny, Us

Utilized ROS with Python write algorithm to find the best trajectory for baxter robot to pass the obstacle and reach endpoint and lift the final object.Instructor: Matei Theodor Ciocarlie Implemented forward kinematics using Python in Linux environment (ROS)Implemented Cartesian Control with numerical Jacobian using Python in Linux environment (ROS)Implemented motion planning and trajectory generation algorithms on Baxter RobotPython Programming the baxter robot to simulate and perform a dance movement. Motion Planning and Navigation: Dijkstra's Algorithm， The A* algorithm, Voronoi Roadmap, PRM , RRT Jacobian computation using python method.

Rueil Malmaison, Paris, Fr

Designed and fabricated a cable management system for a public-access electric vehicle charging station with 20ft retractable cable, cable storage, and within parameters of force and current.The purpose of this project is to design and fabricate a cable management system for a public-access electric vehicle charging station. This system will dispense and retract 20 feet of cable for operation and provide secured storage for the cable when not in useThe prototype will be subjected to the following constraints: 1.Connect low current path during all stages 2.Disconnect high current path during storage, extension and retraction 3.Fit & lock within a storage space of 2ft x 2ft x 4ft 4.Require no more than a 20N force to extend cable 5.Withstand a 200N tensile force while locked 6.Conduct 30 amperes through high current path 7.Contain 20ft of cable 8.Have expected lifetime of 10 years 9.Maintain minimum cable bend radius of 3.5 inches 10.Retract system without damaging cable or handle

Detroit, Michigan, Us

Learned shop safety, vehicle glider equations, drive cycle modeling, and Simulation. Learned EcoCAR/PRT power train architecture, vehicle dynamics, and model simulation using MATLAB Simulink. Developed an economical, automated transit system focused on the design and development of a small manned autonomous vehicle including the structure, obstacle detection and avoidance, motor control, steering system, navigation, vehicle stability control, route planning, and wireless vehicle communications.Attending scheduled control and mechanical teams’ training classes.• Learned shop safety, vehicle glider equations, drive cycle modeling, and Simulation.• Learned the powertrain architecture and components of the 2013 Chevrolet Malibu.• Learned vehicle dynamics. And practiced model simulation by using MATLAB Simulink. • Besides the technical side, attending outreach events for EcoCAR2--Hilburn Academy's STEM expo

Raleigh, North Carolina, Us

Built a stand for our engine and Eddy current dynamometer, and experimented with torque, horsepower, RPM, EGR, and temperature of a Kubota Diesel Engine. • Built the engine stander for our engine and Eddy current dynamometer.• Currently installing the Eddy current dynamometer with graduate students.• Future possibility of experimenting with torque, horsepower, RPM, EGR (Exhaust Gas Recirculation)and temperature measurements of the Kubota Diesel Engine after installation.• Possibility of learning the engine tuning. And tuning on our diesel range extender.

Raleigh, North Carolina, Us

The main objective of this research team is to develop a small, efficient, cost effective vehicle system that can transport passengers back and forth from Centenial to Main campus. The goal is to develop this system, so that it is more efficient than the current modes of transportation. The ultimate goal would be to eventually develop this system so that it could branch out into other urban areas and fill a transportation void that is currently being unexploited.GOALSHigh Level Specifications (goals)Holds 2 people in tandemvehicle width less than 3 feetless than 500 lbsmotor size 5 kw or lessprice point: quantities of 1,000 ($10k each)speed: 45-60 mph20% gradient climbaccommodate wheelchairssome level of interaction with the guideway is required, but the vehicle must be able to operate without the support of a guideway on flat ground at slow speedsMembers of the ecoPRT Powertrain team will work with 2 other teams (Guideway team group will be responsible for the guideway that the vehicle will follow. Determining and designing junction points, station interaction, above/below ground track, power delivery system, and the size limitation of the system. Ergonomics team members will research the size, weight, material, and aesthetic requirements of the body and interior space of the EcoPRT vehicle to develop a prototype ecoPRT vehicle.) The Powertrain team will work to develop how the vehicle will interact with a guideway, design the drive train, determine what kind of tire/wheel system will be used, develop a braking system and suspension system. These systems will be designed with an emphasis on safety, stability, cost, vehicle speed and efficiency. Weekly individual group meetings and full team meetings will enable design cohesion and consultation of the faculty advisor and university. After final design decisions are made a prototype vehicle and a final report will be developed and presented.

Raleigh, North Carolina, Us

Utilized SAS, R, MATLAB for statistical analysis of an elastic band rocket.Learned how to make experimental designs, statistical processes, statistics simulations, and graphical displays of data on computer workstations. Used statistical methods including point and interval estimation of population parameters and curve and surface fitting (regression analysis and ANOVA).

Master Of Science (Ms) Degree, Mechanical Engineering, Robotics, And Andavanced Manufacturing

Bachelor'S Degree, Mechanical Aerospace Engineering

Fundamentals Of Quantitative Modeling

Concentration In, Advanced Robotics