Ethan Peña Email and Phone Number

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Monitored customer data to make actionable decisions based on bar traffic and demographic• Describe merchandise and explain the use, operation, and care of merchandise to customers.• Answer customers' questions about products, prices, availability, product uses, and credit terms.

• Managed and updated over 200 flight crew records, monitored and tracked flight crew progression and ensured that all FAA regulations were met.• Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.• Performed associated operational duties and coordinated with related agencies for safe takeoff and landing of military and commercial aircraft.• Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.• Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.

• Review insurance policy terms to determine whether a particular loss is covered by insurance• Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims.• Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.