Digital Marketing Lead
Current• Scaled client's email marketing from 100K to 6M monthly sends with strategic segmentation, optimized timing, and automated workflows, reducing manual effort and enhancing engagement through dynamic, personalized content.• Orchestrated dynamic, nationwide omnichannel campaigns integrating Digital Ads, SMS, App Push Messaging, and Email, ensuring a cohesive brand experience across the customer journey. • Conducted sentiment analysis by scraping social media posts and applying advanced NLP methods to derive meaningful insights into customer satisfaction dynamics.• Created AI buyer personas based on customer data, and tested the impact of various marketing tactics without incurring ad spend or sending real messages.• Spearheaded digital marketing communications, leading the digital marketing section of bi-weekly presentations to C-Suite executives and their teams, enhancing client engagement and transparency.• Leveraged tools such as Google Analytics and SEMrush to derive actionable insights, driving data-informed marketing strategies and performance optimization.