Ethan Roseman Email & Phone Number

New York, United States

• Oversee operations for an early stage start-up, leading a team of 7 project managers to successfully deliver complex projects on time, increasing company revenues to $3.7 million
• Streamlined company strategies and implemented a comprehensive data automation process that reduced errors by 26%, improved deliver time by 33%, and increased project revenues by 21%
• Exemplified strong client management skills by adeptly resolving project issues while upholding a high standard of professionalism and productivity to consistently exceed clients’ expectations

San Diego, California, United States

• Optimized energy efficiency programs through quantitative and qualitative analysis for 11 national clients and 9 million customers
• Analyzed complex data sets, research, and interviews that identified trends, performance drivers, and improvement opportunities, which optimized clients' programs, saving on average $99,000 per quarter
• Presented actionable reports, memos, and PowerPoints to stakeholders and external parties, providing strategic insights on process improvements and cost-saving techniques

San Diego, California, United States

• MBA Teaching assistant for MGT 413 - Operations, Info Systems, and Data Analysis
• Graduate Tutor for Microeconomics and Quantitative Methods

San Diego

• Performed comprehensive analysis of supply chains across United States, Mexico, India, and China; generated insights on international competitiveness used by industry experts
• Selected to a six-member team to present recommendations for strategic rebalancing that mitigate future supply chain risks

• Spearheaded operational improvements and implemented company-wide procedures improving sales and customer satisfaction by 22%
• Managed team of 60 employees, oversaw 20 weekly tours, scheduling, training, and vendor relations resulting in 13% increase of repeat customers

Greater San Diego Area

• Implemented department strategies and streamlined operations for 21 local and international events per year achieving 26% increase in overall participation
• Head of JCC Maccabi Games Delegation, responsible for staffing, logistics, budget, and safety for 47 athletes and seven coaches
• Trained and evaluated 100 employees and coordinated transportation services for 175 campers, 10 drivers, and six buses for San Diego’s biggest summer camp

Los Angeles

• Managed an $85,000 budget and was responsible for planning, organizing, and overseeing entire department and all non-academic school-wide events
• Increased department profit and customer satisfaction by 15% annually through exceptional customer services, focusing on company strategy, team projects, marketing, sales, and increased coordination with outside vendors
• Planned 20 extracurricular projects, events, and excursions monthly for more than 600 international clients
• Collaborated with co-workers and offices in 107 countries to customize programs for individuals and groups
• Led five international customer success meetings and trained new employees at three different EF locations
• Established the first-ever “EF World Cup” event for 300 international students at three locations in Southern California

Greater San Diego Area

• Performed a number of tasks including, creating a sense of community, advising and helping students, tending to administrative duties, working with building management and third-party vendors including cleaning.
• On-call during and was readily available to help out and ensure the safety of the students in the event of an emergency
• Supported the student body and helped make the international students feel at home while living in a new city

Madrid, Spain

• Coordinated with teachers in the management of lessons, students, and curriculum for all 20+ English language classes for over 300 students aged 13-18 years old.
• Implemented, advised, and presented informational projects that reinforced the students’ cultural and educational understanding of American language, literature, geography, politics, and history.
• Created and led class projects, activities, conversations, and Microsoft PowerPoint presentations.
• Constant changes and on the go adaptation skills were needed frequently in order to better help the students learning and understanding of subject matter and materials.

Washington D.C. Metro Area

• Three-month internship
• Conducted extensive research, writing, and editing on the political, economic, and environmental issues of the Western Hemisphere; published three articles on the official website (available upon request)

• Facilitated daily intramural sports activities for intercollegiate sports clubs
• Managed scheduling, security, safety regulations, and customer satisfaction feedback
• Recruited, selected, trained, and evaluated over 50 student employees
• Supervised referees and games and acted as the first responder for event emergencies utilizing CPR and first aid

Davis, CA

• Responsible for creating and overseeing informational and interactive events to help over 200 international students acclimate to academic and social life
• Exceptional use of customer service skills were used to make the students' experience more enjoyable, generating more participation and revenue

Master'S Degree, International Affairs, Management & Economics, 3.8

• Specialization in International Management and Economics • Dean’s Fellow - Top 10% GPA of graduating class and recognized for.

Bachelor Of Arts (B.A.), Double Major: International Relations And Spanish

• Education Abroad Program: 12-month full Spanish immersion program in Madrid, Spain (2010-2011)

Bachelor Of Arts (B.A.), Filologia Española

• Education Abroad Program • 12-month immersion program focusing on Spanish literature, language, and culture.

International Business/Trade/Commerce

• UCLA Extension classes focusing on International Trade and Commerce