Ethan Roseman Email & Phone Number

New York, United States

• Oversee operations for an early stage start-up, leading a team of 7 project managers to successfully deliver complex projects on time, increasing company revenues to $3.7 million• Streamlined company strategies and implemented a comprehensive data automation process that reduced errors by 26%, improved deliver time by 33%, and increased project revenues by 21%• Exemplified strong client management skills by adeptly resolving project issues while upholding a high standard of professionalism and productivity to consistently exceed clients’ expectations

San Diego, California, United States

• Optimized energy efficiency programs through quantitative and qualitative analysis for 11 national clients and 9 million customers• Analyzed complex data sets, research, and interviews that identified trends, performance drivers, and improvement opportunities, which optimized clients' programs, saving on average $99,000 per quarter• Presented actionable reports, memos, and PowerPoints to stakeholders and external parties, providing strategic insights on process improvements and cost-saving techniques

San Diego, California, United States

• MBA Teaching assistant for MGT 413 - Operations, Info Systems, and Data Analysis• Graduate Tutor for Microeconomics and Quantitative Methods

San Diego

• Performed comprehensive analysis of supply chains across United States, Mexico, India, and China; generated insights on international competitiveness used by industry experts• Selected to a six-member team to present recommendations for strategic rebalancing that mitigate future supply chain risks

• Spearheaded operational improvements and implemented company-wide procedures improving sales and customer satisfaction by 22%• Managed team of 60 employees, oversaw 20 weekly tours, scheduling, training, and vendor relations resulting in 13% increase of repeat customers

Greater San Diego Area

• Implemented department strategies and streamlined operations for 21 local and international events per year achieving 26% increase in overall participation• Head of JCC Maccabi Games Delegation, responsible for staffing, logistics, budget, and safety for 47 athletes and seven coaches • Trained and evaluated 100 employees and coordinated transportation services for 175 campers, 10 drivers, and six buses for San Diego’s biggest summer camp

Los Angeles

• Managed an $85,000 budget and was responsible for planning, organizing, and overseeing entire department and all non-academic school-wide events• Increased department profit and customer satisfaction by 15% annually through exceptional customer services, focusing on company strategy, team projects, marketing, sales, and increased coordination with outside vendors• Planned 20 extracurricular projects, events, and excursions monthly for more than 600 international clients• Collaborated with co-workers and offices in 107 countries to customize programs for individuals and groups • Led five international customer success meetings and trained new employees at three different EF locations• Established the first-ever “EF World Cup” event for 300 international students at three locations in Southern California

Greater San Diego Area

• Performed a number of tasks including, creating a sense of community, advising and helping students, tending to administrative duties, working with building management and third-party vendors including cleaning, laundry, and maintenance, ensuring smooth student arrivals and departures, and making sure that EF policies are enforced• On-call during and was readily available to help out and ensure the safety of the students in the event of an emergency• Supported the student body and helped make the international students feel at home while living in a new city

Madrid, Spain

• Coordinated with teachers in the management of lessons, students, and curriculum for all 20+ English language classes for over 300 students aged 13-18 years old. • Implemented, advised, and presented informational projects that reinforced the students’ cultural and educational understanding of American language, literature, geography, politics, and history.• Created and led class projects, activities, conversations, and Microsoft PowerPoint presentations.• Constant changes and on the go adaptation skills were needed frequently in order to better help the students learning and understanding of subject matter and materials.

Washington D.C. Metro Area

• Three-month internship• Conducted extensive research, writing, and editing on the political, economic, and environmental issues of the Western Hemisphere; published three articles on the official website (available upon request)

• Facilitated daily intramural sports activities for intercollegiate sports clubs• Managed scheduling, security, safety regulations, and customer satisfaction feedback• Recruited, selected, trained, and evaluated over 50 student employees• Supervised referees and games and acted as the first responder for event emergencies utilizing CPR and first aid

Davis, Ca

• Responsible for creating and overseeing informational and interactive events to help over 200 international students acclimate to academic and social life• Exceptional use of customer service skills were used to make the students' experience more enjoyable, generating more participation and revenue

Master'S Degree, International Affairs, Management & Economics, 3.8

• Specialization in International Management and Economics • Dean’s Fellow - Top 10% GPA of graduating class and recognized.

Bachelor Of Arts (B.A.), Double Major: International Relations And Spanish

• Education Abroad Program: 12-month full Spanish immersion program in Madrid, Spain (2010-2011)

Bachelor Of Arts (B.A.), Filologia Española

• Education Abroad Program • 12-month immersion program focusing on Spanish literature, language, and culture.

International Business/Trade/Commerce

• UCLA Extension classes focusing on International Trade and Commerce