Ethan Simpson Email & Phone Number

Vernon Hills, Il, Us

Milledgeville, Georgia, United States

• Leadership: Effectively managing a team and overseeing operations.• Organization: Coordinating the storage and retrieval of numerous boats supporting over 350 customersand their boats in and out of the property.• Customer Service: Providing excellent service to a large customer base.• Teamwork: Collaborating with colleagues and management.• Training and Development: Training and managing current and new employees on boats, tractors, andPOS systems.• Technical Skills: Operating equipment such as tractors and forklifts.

Baldwin County, Georgia, United States

• Customer-Centric Focus: Prioritizing customer satisfaction and addressing their needs promptly whileloading and unloading customers on their boats.• Effective Communication: Clearly explaining policies and procedures and answering questions in afriendly and informative manner for example when answering questions customers may have andencouraging storage customers to upgrade their service to a higher tier.• Problem-Solving: Resolving customer issues efficiently and effectively.• Attention to Detail: Ensuring accurate handling of transactions and providing precise information whilegiven the responsibility of handling tier three customers. Additionally, I was trusted by marina leadership toopen and close the cash register without supervision.• Sales Skills: Promoting upgrades and additional services to enhance customer experience and revenue.

Canton, Georgia, United States

Worked as a cashier and a floor associate for about a year.

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

High School Diploma