Ethan Sue Email & Phone Number

San Francisco Bay Area

• Driving process improvements by identifying bottlenecks in the contracting administration workflow through data analysis.
• Delivering business insights to executives, contract analysts, and project managers through actionable reports and visualizations utilizing SQL queries, Tableau, and Excel.

Seattle, Washington, United States

• Drove technical solution design and implementation of a full-stack data supply chain web application, allowing real-time access and improving data integrity for data operations teams.
• Developed the application and AWS infrastructure to be cost-effective, scalable, and fault-tolerant for our use case: o Increased portability by containerizing the React frontend application with Docker and hosting it.
• Developed detailed scope, design, and sprint planning documentation, facilitating effective communication and execution.
• Managed a team of 4 software engineer interns utilizing Scrum and Kanban methodologies, delivering progress reports weekly to the Director of Analytics.

Seattle, Washington, United States

• Proficient in reimaging computers and troubleshooting basic reimaging issues
• Utilize JIRA, Atlassian, Confluence, Microsoft Teams, CISCO Finesse, Google, and other applications to resolve or triage IT Support tickets and calls
• Work closely with the On-Campus team to efficiently deploy and troubleshoot classroom computers
• Collaborating on projects involving Cloud Virtual Desktop and SQL Server Migration to the Cloud

Seattle, Washington, United States

• Built strong rapport with and gathered fundraising from hundreds of Seattle University alumni and family members for the scholarship fund, school branches, and other projects
• Awarded for most matched donations received in a one week span

San Francisco, California, United States

• Developed Power App, eliminating 100% of data discrepancies between team members.
• Automated reporting process for Guest Services using Power BI, potentially reducing 15 hours of manual work biweekly.
• Integrated data pipeline connecting Power BI report to SharePoint lists and PostgreSQL database.
• Conducted large volume data analysis of 1000+ contacts, resolving formatting differences for 25 columns.
• Chosen to participate in Strategic Planning meeting with Senior Management.

Singapore

• Collaborated with co-founders to identify needs and convert them into prioritized work.
• Designed customer-focused solution architecture for automated order management system.
• Implemented solution, potentially reducing payment processing time from 4 hours to 0-2 minutes and eliminating $8-15/month of overhead costs.

Emeryville, California, United States

Instructed groups and private swim lessons for all ages and provided pool safety supervision. Ensured facilities were cleaned thoroughly and safety equipment was maintained properly

Bachelor Of Science - Bs, Computer Science Specialization In Entrepreneurship And Innovation

Activities and Societies: Vice-President (Chinese Student Association) Secretary (Vietnamese Student Association)

Education record

Computer Science Academy

GPA: 3.98