Ethan Sullivan Email and Phone Number
Ethan Sullivan work email
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Ethan Sullivan personal email
Highly personable and customer focused individual with over 10 years customer satisfaction experience now in different factions. Formal training experience with 6+ years of Management experience as well. Ensure customers are successful every day is what I do!
When I Work
View- Website:
- wheniwork.com
- Employees:
- 98
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Senior Customer Success ManagerWhen I Work Jul 2024 - PresentRochester, New York, United States
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Customer Success ManagerWhen I Work Jan 2024 - Jul 2024Rochester, New York, United States
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Activations Account ExecutiveWhen I Work Mar 2023 - Jan 2024Rochester, New York, United StatesI support new customers through their first 90 days with configuration, onboarding, and ensure their success with our platform early to impact a long-term relationship between our business and theirs.
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Customer Success AssociateWhen I Work Sep 2022 - Mar 2023Rochester, New York, United StatesEnsuring customers success every day is top priority. This entails successful launch of the product, scaling opportunities, retention of current customers, and anticipating value even when they can't see it.
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Onboarding SpecialistWhen I Work Mar 2022 - Sep 2022Remote
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Customer Care RepresentativeWhen I Work Jun 2021 - Mar 2022United StatesI help end users for our software with troubleshooting when they have an issue. I also answer pricing, billing, and other product inquiries.
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Training ManagerAdt Mar 2015 - Jun 2021Rochester, New York AreaI train mostly newly hired agents to the company within the call center environment. I help them learn to rely on the resources provided to effectively and efficiently support our customers with the best experience! Along with the facilitation responsibilities, I also help develop, design, and implement curriculum changes for all of the department to use. I have developed a strong knowledge of both in person and virtual facilitation and presentation skills through this position. I began with ADT as an inbound agent answering customer inquiries from tech support to billing and moved into more complex positions offering assistance and supporting other agents. -
Assistant General ManagerKrispy Kreme Aug 2009 - Mar 2015Tennessee, United StatesI assisted the general manager by helping run day to day operations of the store. I balanced cash registers at the end of each day including credit cards. I also counted the on site safe balance to ensure all monies were accounted for. I trained new employees in the different positions of the store including production, drive-thru operations, and front counter retail sales counter. I managed budgets for the location by watching employee overtime, counting costs of ingredients, and accounting for product loss. I also travelled to several different locations to run them while General managers of those locations were on vacations and such. This role also included other responsibilities such as recruiting, interviewing, hiring, and retaining talent within our locations.
Ethan Sullivan Education Details
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Non-Professional General Legal Studies (Undergraduate)
Frequently Asked Questions about Ethan Sullivan
What company does Ethan Sullivan work for?
Ethan Sullivan works for When I Work
What is Ethan Sullivan's role at the current company?
Ethan Sullivan's current role is Customer Success Manager @ When I Work | Building Trust and Lasting Relationships.
What is Ethan Sullivan's email address?
Ethan Sullivan's email address is es****@****adt.com
What schools did Ethan Sullivan attend?
Ethan Sullivan attended University Of Tennessee, Knoxville.
Who are Ethan Sullivan's colleagues?
Ethan Sullivan's colleagues are Pj Abplanalp, Nichole Mealer, Mha, Dustin M., Joseph Mercier, Zahara Mashud, Phil Schept, Margo Brousseau.
Not the Ethan Sullivan you were looking for?
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Ethan Sullivan
San Francisco Bay Area4metlife.com, jll.com, kp.org, kaiserpermanente.org4 +130367XXXXX
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6mail1.bc.edu, bc.edu, gmail.com, shea-co.com, bc.edu, bc.edu -
1du.edu -
2gmail.com, shea-co.com
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