I am an experienced Technical Support and Site Reliability Engineer with a strong background in production support, full-stack development, and cloud computing. My technical expertise spans Java, Python, JavaScript, HTML, SCSS, Apex, SQL, AWS, Azure, Kubernetes, GCP, Datadog, and Salesforce. I thrive on solving complex technical challenges and delivering scalable, user-focused solutions.With a proven track record across industries, I excel in diagnosing and resolving production issues, developing innovative software solutions, and collaborating with cross-functional teams to improve system performance and user satisfaction. My key strengths include:-Production Support: Expert in managing high-priority incidents, performing root cause analyses, and providing 24/7 technical support for critical applications.-Cloud Technologies: Skilled in leveraging AWS, Azure, Datadog, Elastic Search, and GCP for monitoring, debugging, and optimizing infrastructure.-Full-Stack Development: Experienced in creating robust, scalable applications using Apex, Node.js, Java, and MySQL, enhancing system capabilities and user experiences.-Client-Centric Approach: Adept at managing relationships with Fortune 500 clients, delivering customized solutions, and driving measurable results.I am passionate about using technology to solve problems and create meaningful impact. I am continually seeking opportunities to innovate, streamline processes, and enhance customer experiences.