Responsible for the protection of Kimberly Clark Latin America's information and technology assets.Interface with Business Presidents to deliver security posture reports covering vulnerability management, risk-based priorities, compliance issues and incidents.Responsible for the Latam IS Office, capable of providing high-value cyber advisory services and independent risk management to our business partners.Key responsibilities include:• High-performing, multi-cultural, geographically dispersed ISOs, helping them to acquire technical and soft skills to perform their job effectively;• Provide regional senior management with information that allows timely, cyber-risk-based decisions;• Present a status report to senior management, as well as escalate issues that have not been timely addressed;• Act as a liaison with Internal Audit and other independent reviewers for aspects surrounding the Latin America Information Security Program;

Responsible for providing information security guidance to business and technology groups to meet Global Enterprise Infrastructure Information Security strategic goals; Coordinated Information Security (IS) activities, programs and initiatives for business units.Created and maintained security routines and controls; Involved in business unit issue remediation including Entitlement Review System, Third Party Security Assessments, and Information Security Risk Assessments; Worked with risk teams to present recommendations for IT security improvements;Engaged with cross sector, global, risk teams in the review and IS controls; Interfaced and engaged with parties reviewing entities seeking external certifications or undergoing audits.

Data Center Operations ManagerAssist in implementing service methodologies including but not limited to, incident management, problem management, change management, capacity management, etcManage/Improve the workflows and throughput for data Centers OperationsManagement of the team of Data Center Technicians; this includes all aspect of people/performance/rotation managementEstablishes a professional working relationship with other team members and management staffDevelop and manage the IT capital plan impacting the domestic Brazil locationsManages staff of System/Network/Storage/Database/Mainframe/Virtual EngineersPrioritize and assign work to data center managers, engineers, and operators.Work with Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies.Green IT ProjectPlanning, coordination and execution of the Green IT Project, acting as the person responsible for and the creator of the initiative. Turning off desktops after 6pm and keeping the equipment turned off on weekends.Financial savings of R$2 million in energy savings.

Manager of a group working on shifts 24x7, integrating different groups of expertise to deliver services with added value to business services.Working with multiple project teams and clients to determine programming project specifications, work plans, quality assurance plans, and timelines for client projects.Creating, populating, and maintaining database objects as needed.Performing programming and/or program maintenance according to project specification.Assisting other staff with projects, both internal and client related, that are not direct assignments.Managing own schedule, with oversight from the supervisor.Actively participate to implement DevOps conceptsPerform the technology watch; contribute to the strategy and evolution of existing services, as well as future architecture evolution around communication platforms.Provide mentoring to less experienced developers.Providing general technical advice and support to internal and external clients.Responsible to manage development plans, career and meritocracy for all employees.Responsible of communication with IT senior management, and to class C executives in case of incidents impacting clients and business.Member of Change Advisory Board.Member on Problem Management Committee.Member of Regional Event Management Committee.Focal point in Service Operations for regional initiatives related to critical applications and services.Excellent interpersonal skills.Knowledge of NetworkingKnowledge of Linux (Ubuntu)Knowledge of Security AuditKnowledge of LGPDKnowledge of Cloud Architecture and AutomationKnowledge of Due DiligenceKnowledge of Call Center

A Senior Finance and Operations professional who brings exceptional insight into business and infrastructure management, financial management, performance and process improvement, and who creates practical solutions for complex problems, with financial discipline, such as adding savings of $3 million from restructuring country TI infrastructures, $2 million from outsourcing, and built a market intelligence database of internal and external data sources.Specialties: • Strategic Planning & Analysis• Lean Reengineering• Investment Analysis• Organization Transformation• IT and Operations Management• Process Improvement

• Lead a third-party team in Citibank responsible for Distributed Computing Environment Control, including workstations inventory control, Vulnerability management, ePO administration and workstations environment. Responsible for attending conferences call with all LATAM countries regarding vulnerabilities and ePO management. Developed methods and procedures to control and maintain the environment secure and aware from viruses and external attacks.• Supporting Desktop, Printing, Server Based Computing, 100+ Retail and 100+ Credicard Branches, Main Offices, 7000+ desktops, 2500+ Thin Clients, Patch and Antivirus control, Software Distribution, Onsite, Remote and Expert support, SLA Client Services contract management, supporting critical and strategic projects (Business Hyper growth, migration of 9000+ users to new Desktop Platform, CitiCorretora integration.Responsible for aligning the Global Standard of services resulting in financial savings of US$ 260 million per year (headcount + process optimization).

• Responsible for maintain the workstation environment secure developing solutions and improving process.• Responsible for represent the country in regional conference calls regarding technical solutions and information security matters. Lead the third-party company outsource team. Responsible for Incident Management and Request Fulfillment for end-user support for IT Services and Products (Desktop, Voice, Remote Access, Collaboration, Mobile & Wireless)DSI Project – Desktop Standardization InitiativeImplementation, management and coordination of infrastructure and support, working on the development, testing and approval of applications. Award received for excellence in delivering the product to the client.