Developed and maintained comprehensive internet schedules on RouterOS based on RADIUS accounts, ensuring smooth and secure internet access for users and optimizing network performance.Devised and executed robust website filtering strategies, meticulously managing whitelisting and blacklisting of sites to enhance cybersecurity and ensure compliance with institutional policies.Offered specialized consultation to various department teams, analyzing and addressing their back-end requirements to ensure optimal network functionality and integration with existing infrastructure.Implemented and managed advanced data recovery and backup processes for entire file infrastructure, safeguarding critical data against loss and ensuring rapid restoration in case of system failures.Managed hardware assets, proactively updating vulnerable devices through an ongoing evergreening process

Cultivated strong interpersonal skills by learning to work harmoniously with people from different cultures and perspectives, and exercised teamwork principles wherever possible.Led a team of 10 to plan and execute outreach initiatives, resulting in increased club membership and community engagement by organizing meetings, developing programs, and managing project timelines.Acquired comprehensive knowledge of biblical principles and delivered weekly public speaking to an audience of 250 and semi-annual presentations to crowds of 3,000.

Efficiently oversaw the operations of multiple computer labs, promptly addressing and resolving a variety of technical issues related to printing, computing, and network connectivity, ensuring minimal disruption to users. Delivered high-quality customer service by assisting students and faculty with their technical needs, answering questions, and troubleshooting problems, thereby maintaining smooth and effective lab operations and enhancing user satisfaction.

Leveraged and demonstrated expertise in data analytics techniques and data manipulation to provide actionable insights to packaging designers, enabling them to make informed decisionsConsulted with Conagra’s team to strategically optimize flexible packaging costs by providing a designed EOQ model which would result in significant cost savings and enhance efficiency for the companyDeveloped interactive dashboards utilizing Power BI, facilitating real-time monitoring of costs and trends of packaging materials for business decisions

Facilitated the automation of report generation processes across multiple departments by interpreting raw data and aligning it with business requirements, significantly improving efficiency.Employed PowerBI (DAX) to integrate and manipulate diverse datasets, establish data relationships, and conduct calculations and analyses, resulting in the creation of insightful and actionable reports.Served as SME for PowerBI, creating comprehensive tutorial videos to enhance team proficiency.