- Successfully managed technical projects across the Fortistar portfolio, spanning from startups to publicly traded enterprises.- Authored over 20 comprehensive statements of work and contractual documentation for new projects and project segments.- Collaborated with third-party consultants to deploy a new Salesforce CRM platform that increased sales efficiency by 15%.- Fostered new connections with multiple prospective clients and delineate requirements and needs for project… Show more - Successfully managed technical projects across the Fortistar portfolio, spanning from startups to publicly traded enterprises.- Authored over 20 comprehensive statements of work and contractual documentation for new projects and project segments.- Collaborated with third-party consultants to deploy a new Salesforce CRM platform that increased sales efficiency by 15%.- Fostered new connections with multiple prospective clients and delineate requirements and needs for project outline proposals.- Implemented internal processes to improve task management, enhancing operational capabilities for cross-functional teams. Show less

- Managed the implementation and deployment of a ServiceNow application supporting 50,000 users globally.- Led team of 5 developers and functional analysts in agile environment through development, testing, and implementation.- Head initial assessments to standardize processes and gather design requirements to enhance user experience in the field to ensure assignment task management and fiscal allocation optimization globally.- Facilitated priority discussions with key stakeholders… Show more - Managed the implementation and deployment of a ServiceNow application supporting 50,000 users globally.- Led team of 5 developers and functional analysts in agile environment through development, testing, and implementation.- Head initial assessments to standardize processes and gather design requirements to enhance user experience in the field to ensure assignment task management and fiscal allocation optimization globally.- Facilitated priority discussions with key stakeholders to optimize for most effective project sprints and release deliverables.- Configure design and role matrix documentation for stakeholders with change management specialists.- Utilize resources to resolve issues and track dependencies for timely delivery, while ensuring accurate capacity planning and estimation. Show less

- Speak directly with clients and help guide them on which enhancements and critical aspects to commit to within a project timeline while also acting as a main point of contact for any pressing concerns or questions.- Lead development status meetings as well as live demos both internally and client facing explaining how new enhancements operate.- Spear head solutioning meetings with developers to decipher how to tackle elaborate development hurdles and while managing major release… Show more - Speak directly with clients and help guide them on which enhancements and critical aspects to commit to within a project timeline while also acting as a main point of contact for any pressing concerns or questions.- Lead development status meetings as well as live demos both internally and client facing explaining how new enhancements operate.- Spear head solutioning meetings with developers to decipher how to tackle elaborate development hurdles and while managing major release timelines.- Use dashboard analytics and operations to help stakeholders visualize the processes we implement.- Captained multiple complex new module builds across the instance over 5 successful major releases.- Work directly with functional and technical engineers in an Agile development environment. Show less

- Captained the testing of new enhancement builds within the project to verify proper functionality.- Oversaw communication with our 3rd party verification consultants and addressed logged bugs. - Created in-depth step by step user guides on how to test and use new enhancements.- Road map client requested enhancements for developers to reach desired outcome.

- Storage business focused on front door pickup, housing, and delivery services for students looking to store belongings over the summer, on breaks, or during abroad semesters. - Yeilded a profit within the first 2 months of business.- Currently partnering with schools around the North East, and California.

- Responsible for troubleshooting through the command line during system update and reboot processes. - Designate issues to the proper personnel groups when world problems are occurring.- In charge of monitoring all machine action within the Bloomberg mainframe while resolving and creating incident tickets.

Responsible for using editor programs to edit and create product labels, and was involved with order operations using Microsoft office to log order data. Also helped to set-up online marketing protocol and shipping protocol from purchase order to customer delivery. Was able to help create customer database to initiate online marketing, email blasts, and sales conversion.

- Responsible for seeing a sale through from inception to technician arrival on door to door visits.- Proficient in overcoming mid sale obstacles- Best selling rookie in Little Rock office