Ethan Chao Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

San Francisco, California, US

• Experimental design (A/B tests), from ideation to hindsighting, creating crawl/walk/run iterations of goals, evaluating tech feasibility, applying statistical rigor when providing test duration estimates, defining.
• Setting best practices for both testing and Adobe Analytics, socializing a “statistics-first” approach for testing, and leading training sessions on how to build Adobe workspaces
• Product leader - leading ideation efforts to define team roadmap through the use of personalization strategies such as in-session behavior or predictive purchases
• Led new crossbrand vendor integrations and personalization experiments with results of 2-6% lift in Revenue per Visit, forecasting to $100m+ additional annual revenue
• Customer recognition - working extensively with data science teams to gain a deep understanding of current and in progress machine learning models that handle customer data such as browse behavior, order composition.
• Data visualization - utilizing Adobe Analytics and Power BI to effectively monitor and recap test results for the senior leadership team and cross-functional partners

San Francisco, CA, US

• Tuned and optimized SQL queries used in Microsoft Access database to increase accuracy and responsiveness of deviation results for pre-season and in-season allocation cycles – along with extensive documentation to.
• Evaluated feature builds for new and existing tools/templates through implementation of SQL databases and VBA macros, breaking down data in to allocate more time toward analysis and hind sighting
• Monitored weekly Accessories Divisional business, utilizing seasonal trends in demand and historical performance to manage inventory levels for all US stores
• Identified process improvements attached to Monday Morning reporting, building templates to meet division-specific asks for deep-dive analysis. Established key metrics to monitor seasonality and market trends to reduce.
• Translated data into supply forecasts and trend graphs to put together dashboards in Tableau for leadership to assess weekly business

San Francisco, California, US

• Managed all Dot & Bo freight shipments (500+ per month) including account management of two nationwide carriers, and exception and claims management
• Streamlined account management activities and ensured carrier SLA compliance by instituting and managing project management tools such as issue logs and action item trackers
• Developed and documented standardized/scalable processes for resolving freight shipment exceptions; reduced overall resolution time by 3-4 business days (50% improvement)
• Optimized carrier and exception management processes reduced overall in-transit time for freight orders by 33% from 31 to 21 days within 6 months of taking over function
• Onboarded specialized furniture carrier by overseeing the systems integration and vendor onboarding activities. Reduced overall freight damage rates from 8% to 4% in less than 5 months by rapidly ramping up the.
• Supported the development of a new freight claims process to minimize corporate exposure from in-transit damage to merchandise by over 35%

Austin, Texas, US

• Developed workflow optimizations, covering startup screening and application processes
• Restructured accredited investor screening process
• Helped create 4-step startup selection process, increasing consistency and less errors
• Increased user acquisition through effective outreach campaigns, hitting KPI's
• Identified business development opportunities through networking and in-person meetings with potential investors

Mountain View, California, US

• Exposure towards workflow optimization• Developed campaign events towards lead generation• Ran and created reports in Salesforce, generated dashboards to breakdown and analyze key metrics to improve conversion rates• Effectively managed and executed sales pipeline•Weekly go-to-market operation meetings that consisted of industry breakdowns, competitor.

San Mateo, CA, US

SolarCity is a leader in full-service solar power for homes, businesses and governments by providing engineering design, financing, installation, monitoring and energy efficiency.Assisted in the development of a new department. • Background using Salesforce platform to manage leads and follow-ups• Residential development, handled entire process from lead.

Noblesville, Indiana, US

• Demonstrated leadership by overseeing more than 40 individuals• Responsible for coordinating with the school, was in charge of administration, managed and recruited new professional talent• Utilized crucial event planning skills by organizing professional events of guest speakers, company tours, and more for student life• Achieved brand recognition.

A Retail Or Outdoor Lead Generator who engages with potential customers, educating them and increasing their interest in Solar Energy.

Sacramento, CA, US

Aided in the process of spreading awareness of current issue the organization was working on. Would manage different regions and ensure efficiency was kept. Valuable interpersonal skills were required in order to contact and communicate with various types of personalities, ensured to work well with any individuals in the workplace or in the field.

Irvine, CA, US

• Managed a painting company overseeing over 12 employees• Maintained personal contact with customers and all employees to insure customer satisfaction• Developed operating budgets for sales and expense lines, managed payroll• Developed company credibility throughout the local and surrounding communities• Generated a revenue of over $35,000 in one season

US

Taught children how to improve on their form for each stroke and establish a solid foundation in swimming.

Bachelor Of Arts (Ba), Legal Studies, General

Education record