Ethan Crowley Email & Phone Number

Travelers Rest, SC, US

Travelers Rest, South Carolina, United States

• Asia Desk are the recognized destination experts for luxury travel to Southeast Asia. Asia Desk's unique approach & business model allows for flexible, top-end luxury travel without compromise.
• Directing the US-based operations of the business; managing the Reservations and Operations teams.
• Spearheaded massive improvement in client tracking, segmentation, and targeting by developing & implementing a comprehensive CRM; initial marketing efforts resulting in client response rates nearly 100% higher than.
• Improved cost estimate process, removing errors to garner an average of 18% additional net profit per client.

Siem Reap, Cambodia

• ABOUTAsia Travel is Southeast Asia's most decorated luxury tour operator. Operating in five countries, ABOUTAsia offers unmatched luxury travel services.
• Managed a diverse international team of 55 members with high rates of team satisfaction and annual employee turnover rate of less than 5%.
• Personally designed and managed Southeast Asia Travel for diverse UHNW individuals, including the CEOs of Coca Cola, Amazon, Aflac, IMG Global, as well as NFL stars and Hollywood actors.
• Managed PR efforts leading to more than 24 positive articles or mentions in the international press over a 3-year period, in publications such as the New York Times, Sunday Times, Telegraph, London Evening Standard.

Siem Reap, Cambodia

• Developed sales and marketing strategies to boost B2B revenue streams; designed and implemented CRM to track client data and increase re-marketing capability.
• Spearheaded a 50% average yearly revenue increase from worldwide B2B customers from 2013 to 2018, by comprehensive strategic marketing efforts and developing long-term productive partnerships around the world.

Siem Reap, Cambodia

Ratanakiri, Cambodia

• EMU International is a non-profit mission organization with operations in Asia, S. America, and Europe
• Adapted a feature length training film into an indigenous minority language.
• Coordinated, organized and coached inexperienced indigenous actors through the process of onscreen film narration by employing my knowledge of Cambodian culture and through relevant coaching in the Khmer language.
• Partnered with local village elders to foster community unity. Effectively collaborated with a local NGO to broaden the effectiveness of the final film.