Summer Intern
• Gained experience in residential and commercial insurance fields; learned to quote and evaluate properties, and resolve claims in a time efficient manner• Calmly handled direct communication with concerned customers during two tropical storms, helped navigate issues with their auto and home claims which improved their satisfaction with the firm• Tasked with hundreds of home, wind, and flood quotes, ensured accuracy by researching property data through multiple avenues of information including county tax records and real estate brokerage services