As a Solutions Engineer with 5+ years of experience in front-facing customer service roles, I have a passion for working with customers to understand their unique needs and provide them with tailored solutions. My accomplishments include:• Spearheading a new inventory tracking system which led to reduced wastage and company costs in a laboratory that performs upwards of 30 million tests per year as a Laboratory Technician at Mount Sinai.• Outperforming daily KPIs by increasing sales by 15%, collaborating with sales and management teams to meet sales quotas through customer relations initiatives, and achieving high-level customer satisfaction as a Sales Associate at Macy's Inc.• Becoming the go-to expert in warm client outreach and managing the whole sales cycle to onboard potential clients for long-term relationships as a Sales Engineer Intern at Careerist.