- Work with clients, business owners and SME’s to help capture client data requirements and deploy custom reporting- Access data through both on-premise and cloud-based databases including Snowflake and Microsoft Azure- Build, test, and implement data queries to meet client requests using multiple query languages such as SQL, Python, and DAX- Rapidly iterate, prototype, and implement data visualizations using SSRS, Power BI, and Tableau - Interact with technology and operations teams to formulate and implement solutions to enhance existing reporting, create new client deliverables, or improve day-to-day processes - Provide support for the ongoing development, testing and release of new database builds and procedures- Act as the subject matter expert on our various reporting solutions to answer questions and resolve issues when requested - Maintain up-to-date processes and procedure documents that govern and guide in the reporting/file delivery process- Explore new technologies and learn new skills to continuously improve operational qualifications

- Built and executed actionable data and insights through automated Power BI dashboards, Microsoft power apps, and advanced Excel reports to measure business pains and successes- Promoted data-led empowerment and proficiency for business units and customers through strategic analysis and business decision insights- Worked with large datasets in SQL to extract, filter, and aggregate data through logical queries- Maintained and improved existing dashboards for insights and trends to ensure up-to-date business optimization and efficiency- Championed multiple projects for new business initiatives focusing on digital operations and business to customer relations

- Framing structured thinking (HDEIP framework, issue trees, value driver trees)- Business Analysis (Financial analysis module, economic concepts, statistical concepts)- Connecting data using SQL- Visualizing data using Python and Tableau- Data Dashboards

- Delivered business strategy and procedures to improve operational quality and team efficiency- Discovered areas of improvement by generating weekly operational and sales reports.- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service