I currently work on Assistant integration for Google Automotive Services - https://developers.google.com/cars

Technical Account Managers are the engagement managers taking responsibility for the success of Google's largest partnerships. They lead deployments, optimize implementations and integrations to increase revenue, drive new business opportunities, and manage the overall technical aspects to build strong, successful, long-term partnerships.I was the lead TAM for our partnerships using Nest’s Device Access API, specifically our partnership with ADT: https://blog.google/products/google-nest/partnership-adt-smarter-home-security/ I worked closely with ADT’s engineering team over the course of three releases to ensure any and all issues get resolved. ADT’s most recent release of ADT+ at CES 2023 included many features that we worked on together.During the covid-19 pandemic I worked as the implementation lead for a project for Google for Good placing Nest cameras in hospitals for patient monitoring. I worked closely with Mt Sinai hospital in rolling this out. https://www.mountsinai.org/about/newsroom/2020/mount-sinai-works-with-google-nest-to-help-patients-with-covid19-prI have worked with media partners for launches on Chromecast and the Google Home platform, specifically: Pandora, Hulu, Facebook, iHeartRadio, TuneIn, PBS, NPR, Sling TV, Crackle, Crunchyroll, UFC, Sesame Street Go, HGTV, Food Network, Travel Channel, CTV Go, Crave, and Rdio (RIP). I worked with some of Google's biggest AdSense advertising partners including Demand Media, Answers.com, Fox Interactive and CBS/CNET.

Successfully managed two releases of PowerRecon (3.1 & 3.2). Supported sales; worked with development to translate market requirements into product features; gathered market requirements from customers and prospects; conducted win/loss analysis.

Product Manager at Eloqua Corp. (Acquired by Oracle)Eloqua provides the leading integrated demand-generation platform for marketers who must produce a continuous flow of quality leads for a professional sales force.Owned Products: Reporting, Web Forms, Web Analytics; responsible for these parts of Eloqua on an ongoing basisManaged Projects: implementing several new features, including activity-driven email content, data collection, usability improvements, visualization features and dashboardingImproved Process: worked on improving Eloqua’s bug & feature request tracking system

Contract product management at a small, VC-backed software company in Toronto.Working to collect customer requirements for automated network management tools as well as help guide the development team.I worked with development to ship eight connectors for OpalisRobot to other systems, including Veritas NetBackup, VMware and Microsoft Operations Manager.

Through 2004 I got a 'Master's of Business, Entrepreneurship & Technology' degree at the University of Waterloo. https://uwaterloo.ca/conrad-school-entrepreneurship-business/graduate-students/master-business-entrepreneurship-and-technologyThe program covers many of the same topics as an MBA program, but with a focus on starting new ventures in technology. There's a lot on strategic technology management, VC funding and moving a business through the various stages of early growth in addition to traditional business topics.

I was part of the author team for Wiley's latest J2EE Bible. I wrote the JNDI, JMS & Performance Tuning chapters.

I was in charge of the Java training & professional services. I worked with in the professional services group with one other instructor and about six sales engineers/consultants.In this position I grew professional services revenue 21% year-over-year without any additional hiring.

I was responsible for all activity for Sitraka's JClass product line, which grossed about $7M USD annually.Product research was another major responsibility. I developed the plan for JClass ServerChart, which went on to become the best-selling component in the JClass product line. I also worked on gathering customer requirements for a follow-on product to DeplyDirector.

Java developer on the JClass line of Java GUI components.

Instructor & Programming Team LeadI taught courses in C, C++, OOA/D & Java.

Developed code in C++ and XView