Ethan I. Email & Phone Number

Chicago, Il, Us

Hoffman Estates, Illinois, Us

Cupertino, California, Us

Alexandria, Va, Us

- Led website redesign to optimize the website's Information architecture to improve user experience and accessibility- Utilized data-driven insights from analytics and user feedback to refine content relevance and presentation, resulting in a 25% decrease in bounce rate and a 15% increase in average session duration, thereby maximizing user engagement and retention on the platform- Develop wireframes and prototypes to visualize the website's new layout and functionality

San Francisco, Ca, Us

- Successfully managed and directed 3 teams, ensuring seamless and efficient operations, while effectively delegating tasks and responsibilities- Provided guidance and mentorship to team members on the UX design process, leading to improved design outcomes and overall project success- Applied UX knowledge to develop and implement innovative design solutions that exceeded client needs and expectations while adhering to project timelines and budgets- Wore multiple hats as a senior manager, balancing project management, design leadership, and team collaboration to achieve business goals and deliver high-quality results- Managed a cross-functional team of 8 in the successful development of a physical crypto wallet for a startup, utilizing effective collaboration skills and design thinking methodologies

- Interviewed 30 students at the University of Johannesburg on a design research trip to South Africa to create an e-learning platform benefiting 92,000+ students worldwide- Conducted comprehensive user research and produced in-depth personas and journey maps for YouTube's short-form video feature, resulting in a final insights report presented to YouTube's UX design team improving perceived usability by 23%- Developed user personas, storyboards, wireframes, and prototypes on Figma to effectively communicate design concepts and solutions to stakeholders- Recruited and interviewed 10 content creators with large followings to gain valuable insights into user perceptions and behavior

Champaign, Il, Us

- Employed a conversational agent to guide participants through a cognitive study, extracting valuable data on dimensions of well-being- Conducted comprehensive analysis on human-computer interactions in a cognitive game study using wearable devices

Urbana, Illinois, Us

Champaign, Il, Us

- Leverage extensive expertise in computer hardware components, peripherals, and basic configurations to inform strategic decision-making and conduct effective troubleshooting within user-centric design frameworks, ensuring seamless product experiences and resolving user issues promptly- Demonstrate exceptional proficiency in documenting solutions, procedures, and user guides to foster knowledge sharing and facilitate continuous enhancement of product usability and user satisfaction, enabling teams to iterate on improvements and optimize user experiences iteratively- Employ strong communication and interpersonal skills to deliver exceptional customer support, effectively addressing user inquiries and fostering positive user interactions, contributing to enhanced user satisfaction and engagement- Configured and deployed over 400 devices for the loaner program resulting in students being able to continue their education during the duration of COVID

Bachelor Of Science - Bs; Concentration: Human-Computer Interaction/User Experience, Information Science

Education record