Ethan Ives Email & Phone Number

Springfield, Mo, Us

Springfield, Missouri, United States

Springfield, Missouri Area

Springfield Mo

Ensures all operational tasks are implemented in an appropriate, cost-effective way. Strives to improve operational management systems, processes, and best practices. Monitors the organization’s processes to ensure legal compliance. Formulates strategic and operational objectives. Examines key financial data to improve profitability. Performs quality control exercises and monitors KPIs. Identifies ways to increase quality of customer service. Manages two IT Specialists. Maintains significant influence in Technology and Marketing strategies. Assumes project manager duties of all major company projects/initiatives. Assists in executive management meetings and planning. Licensed REALTOR®, March 2014.

Springfield Mo

Directed IT and marketing operations at nine real estate offices and provided support to 250 real estate agents. Oversaw all technology operations (e.g. network security) and forecasted accordingly based on established goals. Established IT policies and systems to support the implementation of strategies set as part of the executive team. Analyzed the business requirements together with the technology needs. Purchased efficient and cost-effective technological equipment and software. Inspected the use of technological equipment and software to ensure functionality and efficiency. Identified necessary upgrades, configurations, or new systems and reported during executive team meetings for implementation planning. Controlled budget and reported on expenditures. Assisted in building relationships with vendors and negotiated cost-efficient contracts for the company. Implemented effective sales marketing strategies through digital and traditional media. Launched two successful rebranding campaigns in 2010 and 2016. Controlled the brand voice to both internal and external clients. Managed one full-time marketing specialist, two part-time IT Specialists and a full-time Relocation Specialist.  Negotiated all IT/marketing contracts and purchases, as well as tracked and monitored ROI on marketing initiatives. Executed effective recruiting strategies through digital and traditional media.  Implemented and maintained IT infrastructure. Provided advanced support to agents over the phone and in person.  Managed outsourced help desk vendor for employee and agent support.  Delivered exceptional customer service and quick problem-solutions.  Created and delivered technical training to agents and staff.  Managed vendors for creative and quality control issues.  Handled numerous crucial projects start to finish in an independent manner.  Implemented and oversaw Google Ads and social media ad campaigns. Reviewed and created individual agent marketing plans.

Springfield Mo

● Supported 17 distribution centers and 1800 retail locations ● Managed O’Reilly’s data systems and provided desktop support to all of its stores ● Required working knowledge of Linux and i5/OS systems, networking, and computer hardware ● Excellent attention to detail, time-management and multi-tasking skills, and consistent follow-through

Education record

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