- Onboarded new customers and be the touchpoint for support.- Undertook customer marketing and sales presentations to explain the concept and provided onboarding support to new users.- Managed the sales funnel to generate new customers and identified partnership opportunities through cold calling and outbound campaigns- Onboarded Employers and Job Seekers.- Designed sales and marketing materials to support our campaigns, effectively using software such as Canva, DaVinci Resolve, CapCut, Paint.net, and others as needed.- Designed support documentation for in-house and customer use.- Developed and maintained our organic and paid social media presence through content creation, copywriting, and automation.- Conducted market research to identify business and growth opportunities.

- Greet and serve customers in a friendly, respectful, and efficient manner- Provide order suggestions and upsell when appropriate- Make customer connections when appropriate- Maintain a sanitary and organized workspace- Demonstrate great teamwork by cooperating with and assisting Partners- Perform opening and closing duties according to established procedures

Client & Property Coordination:- Coordinated apartment showings using phone, text, and email.- Successfully rented apartments to a diverse range of clients.- Managed applicant checks to ensure that applicants were correctly screened- Relayed property maintenance tasks to property managers and owners- Managed client and property data using Monday and Office 365.- Addressed client inquiries, requests, and complaints on time and effectively.

- Scanned, labeled, and put away a high volume of mail/parcels in an efficient and accurate manner.- Worked efficiently with other team members.

Worked with Christian organizations, Connecting Streams and Pathfinders to develop a prototype program, "Teen Conversation Café", for newcomer teens to practice English through weekly sessionsMain Duties:- Organized and led prototype virtual and in-person" Teen Conversation Cafés" for newcomer teens in Greater Moncton.- Developed beginner and intermediate English Conversation Guides for use with teen newcomers.- Designed visual aids and logo.- Promoted Teen Conversation Cafés among newcomer teens in Moncton.- Developed best practices for future newcomer teen language projects based on this prototype.- Trained conversation facilitators who assisted in the virtual and in-person Conversation Cafés.Other Duties:- Organized personal and team tasks via Trello, including use of labels, deadlines, and checklists.- Used Zoom to lead virtual Teen Conversation Cafés with the use of screen sharing, the Whiteboard feature, and Zoom apps.- Attended weekly meetings with Pathfinders and supervisor.

- Provided students with a safe ride home in a timely fashion using the designated SafeRide vehicle- Worked on a schedule-based shift- Ensured the SafeRide vehicle was adequately maintained- Helped the S.R. Coordinator in ensuring students are made aware of possible changes to the service when they happened- Complete a driver log reviewed by S.R. Coordinator- Sanitized all seating areas and handles after every trip- Ensured that students entering the vehicle were following safety protocols set in place by Public Health

- Continued updating and maintenance of the NB Social Pediatrics website and social media channels, including content development, weekly postings, etc. - Development of communications and other knowledge translation materials as needed- Finalization of and implementation of recommendations of the marketing and communications plan- Participation in staff and team meetings- Other duties as required

Tasks I completed include:- Internal branding documents- Infographics- Visual checklists for clients- A new website design- New logo designs- A strategic marketing communications plan

- Took initiative to learn and apply digital marketingskills including: - CRM maintenance with vTiger - WordPress website creation, design, maintenance, and security - Logo creation with Canva - Social media content management and creation - Facebook and Google Ads brainstorming - Visual and engaging presentation delivery

- Worked 35 hours/week from July 20th to September 11th- Was in charge of operating three company-owned 3D printers from home- Printed face masks from a template and then assembled face mask kits using materials provided- Created and assembled 200 masks per week

- Managed up to 10 staff members a shift using clear communication, leadership, and critical thinking to ensure the store was well maintained, guests were satisfied, and a positive, energetic spirit was kept within the team.- Verified that new products and offers were being marketed, promoted, and upsold- Set up and trained new team members- Balanced, closed, and deposited large sums of money at the end of each shift- Achieved ServSafe Certified Safe Food Handler certification in 2019 (valid for 5 years).

Attended to guests' needs promptly, properly, and politely and interacted efficiently with coworkers, regularly learning new skills, as needed, to serve guests better

Learned and completed a variety of tasks including: - Daily Excel use (VLOOKUP, Filters, etc.) - Compliance and tax audits - General ledger reconciliations - Month-end balancing - Manual missed-in swap reports - Organizing and filing confidential documentsCreated a dashboard on Tableau for my division to use - Shows transactions and trends throughout JD Irving - Highly filterable