Manage product positioning, customer pricing & contract approachesPartnering with client users to fully surface their requirements; conducting interviews with key project stakeholders and document and presenting the results.Critically analyzing, understanding and documenting business processes and workflows and their relationships to current and future software solutions.Assisting client users and the internal Technical Lead in optimizing the scope, benefits and risks of a proposed projects; help manage expectations of users and management.Articulate new functional software needs and the roles of each application user. Analyzing the impact of change requests and tracking these through to customer deployment.Assisting in the definition of test plans and testing strategies and in the creation of test cases.Creating and/or reviewing in-app help functionality, manuals, procedures, and related user documentation, ensuring documentation is targeted at the appropriate audienceAssisting with the initial configuration of the product as regards to configuration settings, dashboards and master data etc.Delivering customized full user training & training documentation for each customer deployment.Generating user acceptance test plans and monitor their signoff.Providing close support in the go-live phase and being part of the post-sale customer support team as users become confident with the product (Help desk support)Benchmarking of competitive industry offerings End to end sales support

Private Label Brands & Barefoot

Next Gen eCommerce & Direct To Consumer Initiatives

Completed MBA with emphases in operations/supply chain, entrepreneurship, analytics and organizational behavior.

-Managed the largest business portfolio @ Firth Rixson totally $3.5 million in yearly sales-Negotiated long term contracts, closing the largest single deal at our branch of of $635k-Developed payment plans for delinquent customers, working with them through their needs to keep their shop open, leading to 38% increase payment rate-Mentored and coached new college hires

Graduate of Firth Rixson's Sales Graduate Program. This is a rotational program that features four rotational assignments, each six months in duration over approximately a two year time frame. The rotational assignments cover various areas of the business to provide the best learning and development opportunities. Rotational Objectives:1. Provide significant and increasingly challenging professional assignments during the rotation process 2. Offer exposure to Firth Rixson products and processes3. Prepare candidates to add value in their designated assignment at the program’s completion4. Develop candidates via hands on, real experiences supported by on-going learning and development, mentoring, and performance feedback. Customer Service· Build and maintain relationships with customers· Provide support for order processing and pre-delivery· Research & respond on status of orders· Investigate and resolve delivery issues· Engage in selling & negotiations Central Estimating· Estimate forging design and processes, tooling, and production costs· Interface with purchasing to negotiate raw material pricing· Interface with sales to determine and react to customer requirements· Ensure terms of customer proposals Materials· Orders materials to support customer requirements· Identify ways to optimize inventory costs· Manages vendor relationships regarding quality and delivery Planning · Review open customer requirements· Identify when to launch and complete jobs· Identify when to physically create jobs· Ensure raw material availability for jobs and they launch timely· Adjust plans to adapt to changing market

State licensed insurance agent specializing in long-term care (LTC) policies.-Acquired the most sales in my college intern class

Exposure to coaches, athletes, celebrities, and fans.