Implemented and improved quality control, inventory tracking, time management, retail maximization, and cleanliness. Lead contributor in green coffee sampling, buying and contract releases. Oversee and improved coffee education for 30+ employees across four shops.

High quality standards, attention to detail and ambition lead me to go from a production assistant to solo leading our locations coffee production within six months. Improved production standards including doubling cold brew output, working with local brewers and bars, and creating new retail products.

Maintain composure and delight in a high volume coffee shop. Created returning customers through recognition, conversation, and support.

Strong work ethic and improvisation skills were necessary to be able to display high volumes of merchandise. Balanced multiple projects at once while remaining customer focused.

Implemented a new level of consistency with professional coffee extraction practices.