Ethan Pack Email & Phone Number

The Pack Group delivers strategic business and technology management consulting services in Banking, Financial Services, Healthcare, Education, and Media

Lake Jackson, TX, US

• Conceptualized platform-based technology strategy and operating model with technology implementation roadmaps, focusing on people and culture to deliver quick wins and increase organizational confidence in.
• Architected omnichannel-enabling digital platform and spearheaded selection, procurement, and initial implementation of Microsoft Dynamics 365 CRM, Snowflake cloud data warehouse, Boomi integration.
• Created organization’s enterprise architecture framework and initiated architecture review committee and design authority to guide technology build vs. buy decisions, guardrail solution implementation, and govern.
• Orchestrated an application rationalization effort for over 500 applications providing cloud migration, application retirement, and re-platforming recommendations and documenting metadata and relationships in EA tool
• Shifted organization to a microservice-based, API-enabled technology integration model, resulting in 3x improvement to development team velocity
• Initiated Agile transformation within IT organization, resulting in improved solution implementation velocity and quality

Lake Jackson, TX, US

• Led turnaround of the enterprise project management office (EPMO) by reorganizing team and implementing Workfront for improved demand and resource management, portfolio-level roadmaps, and executive dashboards and.
• Delivered rapid value via custom-developed Appointment Scheduler and Skip-a-Pay products that facilitated over 69,000 branch appointments in first year after the COVID-19 pandemic onset and over 20,000 loan payment.
• Partnered with executive leadership team to establish the Enterprise Architecture and Solutions Delivery practice area focused on advancing the firm’s digital ambition, culture, and acumen, improving IT governance, and.

Needham Heights, Massachusetts, US

• Author of the "Enterprise Architecture in the Digital Age" blog on CIO.com

Houston, Texas, US

• Established enterprise architecture practice, serving as chief architect for the firm’s global digital transformation strategy
• Created API-/microservice-based technology roadmap and steered evaluation, selection, and procurement of a leading digital business integration platform used to facilitate integrations with lenders, loan origination.
• Led enterprise CRM platform selection and contributed to a $7.3 million cost avoidance over five years
• Established architecture review board (ARB) and led organization to increased standardization and simplification, including the elimination of 46 applications during my tenure
• Sparked architectural concept and design of a major integration and collaborative workflow extension for core title production platform allowing for a combined local and centralized transaction fulfillment model
• Evangelized Stewart's thought- and market-leadership regarding TILA-RESPA Integrated Disclosures (TRID), a major regulatory initiative affecting residential real estate loan origination and closing process by.

Houston, Texas, US

• Created concept for a revolutionary closing fee data and document management platform, rapidly assembled the development and analysis team, managed solution design and development in a nimble and cost-effective manner.

Houston, US

• Expanded loan modification technology to support business unit top-line revenue growth from $12MM to $200MM in less than 4 years
• Established technology governance and financial management framework and led collaborative application rationalization and retirement efforts reducing annual IT operating expenses by 11%

Houston, US

• Led a large, cross-functional team to improve architecture and performance of a proprietary mail merge component into a scalable document production, tracking, and review platform that helped fuel a CAGR of 28% over.
• Fostered co-development partnership with rival vendor to design and develop a data reporting platform benefiting a global top ten bank immediately eliminating over half of all spreadsheet-based reports and reduced data.

Houston, US

• Created a flood determination order placement plug-in for a top-five loan origination system which contributed eight percent of annual flood division revenue in a declining mortgage origination market

• Directed local and offshore teams to maintain a custom CRM website used in print mail marketing for automobile dealerships and created solutions that increased marketing team productivity, resulting in 19% reduction in.

• Developed investment and savings account management website and implemented data access logic that continuously processed more than 25 simultaneous complex transactions per second

US

• Aided revenue growth resulting in a ~15% CAGR over my tenure with the organization by leading software development efforts for a corporate financial analysis, consolidation, and reporting suite written in Microsoft.

Bachelor’S Degree, Business - Information Technology Management

Computer Science, Music Composition