Ethan Pettis Email & Phone Number

- Act as support liaison between plant and supplier(s)- Clearly communicate company quality expectations to address supplier quality issues- Apply a systematic approach to managing suppliers and ensuring provided products meet the company’s quality expectations- Perform Quality Assurance Visits to audit supplier quality systems, document gaps between company requirements and actual situation, and provide support to improve supplier processes and systems- Identify trends in supplier performance and establish plans to countermeasure abnormalities or deficiencies- Manage change points from suppliers- Provide Crisis Management for high-impact supplier issues (impact mitigation, outflow containment, root cause & corrective action investigation, part replacement/repair, countermeasure confirmation)

Daejeon, Kr

- Quality Engineer over heat exchangers (radiators, condensers, etc.)- Interacted with customers and suppliers for the resolution of product quality issues- Interfaced with Production and Manufacturing Engineering in cross-functional quality improvement- Utilized Eight Disciplines(8D) problem solving to resolve and prevent recurrence of quality issues- Employed APQP, PPAP, FMEA, Control Plan, Work Instructions, and QC system audits to ensure product quality

Chattanooga, Tn, Us

Worked three semester rotations: August-December 2012 May-August 2013 January -May 2014Gained useful experience in production and development engineering.Production Engineering:- Modified and improved upon existing products and manufacturing processes- Created product .dxf files for plasma cutters and CNC machinesDevelopment Engineering - Managed product (vehicle) weight data with regard to state and federal guidelines- Tested and improved product reliability- Developed new product concepts and created Creo/Pro-Engineer models of same