Ethan P. Email & Phone Number

Mebane, Nc, Us

I help PreSales talent become better and company revenue by increasing SE proficiency.I help companies adopt and implement A.I. based solutions to solve business needs.

Durham, Nc, Us

In addition to my core responsibilities, I led various efforts related to Research & Development (R&D), including:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬● Driving RPA integrations and identifying potential acquisition targets for no-code/low-code platforms to enhance the capabilities of the ProcessMaker suite. These efforts aimed to expand the range of solutions that ProcessMaker could offer, making it more versatile and competitive in the market.● Focusing on OEM/White Label partnerships, where I worked extensively to prioritize and grow these deals. This involved aligning technical solutions with the needs of partners, creating customized offerings that expanded ProcessMaker’s footprint, and securing strategic, long-term business relationships.● Leading innovation initiatives by evaluating emerging technologies and trends in automation and AI, which resulted in developing new feature roadmaps that directly influenced the product's technical evolution.● Collaborating with the product team to assess market needs and ensure that the technical roadmap aligned with customer demands and industry standards, fostering innovation in ProcessMaker's offerings.● Establishing technical partnerships with third-party vendors and technology partners to leverage external expertise, creating integrated solutions that boosted the value and extensibility of the ProcessMaker platform.

Durham, Nc, Us

As Director of Solutions Consulting at ProcessMaker, I returned following a $45MM investment by Aldrich Capital Partners, where I led the Sales Engineering/Solutions Consulting teams. I focused on managing a high-performing team to deliver technical solutions that supported the sales process, accelerated growth, and ensured customer success.Some of my key responsibilities and achievements include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬● Scaled the Solutions Consulting team to align technical capabilities with business objectives, enhancing product demonstrations, deal cycles, and exceeding customer expectations.● Spearheaded sales engineering efforts for OEM/White Label partnerships and large enterprise accounts, managing technical integrations, client-facing demos, and technical presentations. These efforts secured new business opportunities and expanded existing relationships.● Developed strategic initiatives to integrate ProcessMaker with cutting-edge technologies, such as Angular front-end UI, Swagger SDKs, and reusable assets.● Played a critical role in post-acquisition integration of the Intelligent Document Processing (IDP) solution by creating a Laravel package that seamlessly incorporated the solution into the ProcessMaker platform.● Led the integration with A.I. partners, including developing ProcessMaker’s first integration with OpenAI (ChatGPT).● Directed the development of sales-enabling tools and environments, including Docker and shell scripts, which significantly reduced demo preparation times and streamlined the technical sales process. This impressed potential clients and shortened the sales cycle.● Actively participated in DevRel activities, including live streaming, video content creation, and comprehensive documentation. These initiatives supported both internal teams and customers, ensuring seamless adoption and use of the platform by prospects and partners.

San Jose, California, Us

As Principal Solutions Architect at Tivo, I worked to design well-architected solutions and help bridge the gap between the business and technical teams. Specifically as the subject matter expert within the Personalized Content Discovery group.Some of my responsibilities include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬● Was one of the chief architects for the TiVo Stream 4k product: https://explore.tivo.com/how-to/stream-4k/overview● Worked with T1 MSOs (Multiple Systems Provider) to integrate TiVo search & recommendation functionality.● Collaborated with stakeholders to identify solutions to business objectives and acted as the "translator" between the technical and non-technical teams● Worked with cross-functional teams within the organization to provide a holistic and complete view of the solutions I was part of.● Collaborated with the data science team around conducting a/b testing for the user experience and the efficacy of recommendations to increase end-user engagement and monetization.● Work with the operations, compliance, and security teams to ensure TiVos products and services were secure.● Worked with ABR technologies to provide the best user experience.● Worked extensively with elastic search and Splunk to assist in debugging the issue and resolving live production issues.● I was part of the emergency operations squad - when an outage occurred, we would stay as long as it took to get the systems back up and running.● Worked support and ops teams to solve performance issues within the product, mainly using elastic search, grafana, Splunk, Prometheus, and often working to optimize solr and other NoSQL and relational database queries.● We maintained 99.99% uptime with over 1 billion transactions per second.● Worked with the data engineering team to ensure the ETL jobs were mapped correctly to customer data feeds, tivo metadata, and other data enhancement activities.● Regularly communicated with the executive team to provide project updates

San Jose, California, Us

As a Senior Solutions Engineer at Tivo, I conceptualize and implement solutions to ensure that clients receive the highest possible level of value from our Advanced Search & Recommendations products and services.Some of my responsibilities include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬● Provide creative technical solutions to customer product and engineering teams.● Be the subject matter expert on Tivo's products, technologies, solutions and services, specifically within the Advanced Search & Recommendations business unit.● Create & maintain collaborative, trusting relationships between Tivo and our customers.● Establish deep knowledge of specific customer implementations with fluency in system integrations, technical configurations, use cases, features, functions and performance.● Help provide feedback from in-field experience with customers to product management to help shape the product roadmap.● Provide trainings to customers and new Tivo employees on the capabilities of the solutions we offer.● Participate in RFI/P/Q processes.

Advise the town of wake forest on all things relating to technology and developing a strategic technological plan for the town to implement over the course of the next 5 years.Specifically, some of the things that I have been apart of the team to advise the town of Wake Forest include:▬▬▬▬▬▬▬▬▬▬▬▬▬● Building out a multi million dollar fibre network to provide the town with fibre lines in order to provide smart city capabilities to the town● Worked on preparing a plan and advising the town on the Smart City initiative ● Worked with other advisory boards to provide technological solutions to some of the needs that they have

Durham, Nc, Us

In my capacity as the Head of Solutions Architecture team at ProcessMaker, my goal was to assist sales in driving revenue and meeting their targets by providing product and technical expertise and manage the team of Solution Architects.Some other aspects of my role included:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬● Managing the Solutions Architecture team world wide● Providing mentorship and guidance to the presales & sales teams● Providing valuable customer feedback to help the product team shape the feature roadmap● Promoting the understanding of Business Process Management techniques and best practices that best leverage the core functionality of the ProcessMaker platform.● Speaking at industry related conferences to help provide greater product awareness● Working with the marketing team to provide a translation of technical features to marketable content● Development of presales tools for the sales team● Working with the customer success team to provide a smooth transition during a customers onboarding

Durham, Nc, Us

ProcessMaker is one of the worlds leading Business Process Management Suites. ProcessMaker focuses on making it's customers successful through implementing form-based approval-driven workflow systems.ProcessMaker offers a wide variety of solutions ranging from K-12 to health care, finance and human resource specific applications.As a Senior Solutions Architect, I worked with the North American sales team and was measured by the overall sales teams success at achieving their targets and goals.I was directly responsible for:▬▬▬▬▬▬▬▬▬▬▬▬▬● Determining customer business objectives● Needs analysis● Translate business requirements into a holistic solution● Presenting product vision● Owning all technical aspects of the deal● Solution Architecture● Transitioning to appropriate implementation and delivery services teams● Effectively communicating, often thru demonstration, ProcessMaker’s value proposition to prospective customers● Participating in RFPs● Providing support to ProcessMaker inside, channel and direct sales teams● Acting as a strategist for the ProcessMaker platform – identifying functional capabilities with customer business objectives in mind● Promoting the understanding of general BPM best practices and it's appliciablity within ProcessMaker● Speaking at conferences● Developing and maintaining assigned partner relationships● Based in-field level pre-sales experiencesIn my capacity as a Product Evangelist, I worked with developers around the world to implement ProcessMaker using the latest technology and best practices.I helped to drive API adoption for developers and API partners through business development, content marketing, events, and developer support.Ultimately, as part of the marketing team, I was also responsible for creating content, speaking at industry conferences and running events to grow developer interest around the ProcessMaker Developer Platform and it's related services.

WeExcel Solutions offers IT solutions to the SMB as well as the Enterprise.When I joined WeExcel Solutions, I started as a Microsoft Excel analyst, using VBA to create full fledged applications directly within MS Excel. I quickly began taking on other projects and worked as a LAMP (Linux, Apache, MySQL, PHP) Developer and Project Manager, due to the size of WeExcel I had to wear many hats.In addition to doing development and project management work, I also maintained our IT solutions infrastructure, provisioning new servers, installing, updating and patching the servers. I maintained both Linux and Windows servers.The projects I worked on ranged from simple MS Excel spreadsheet applications to converting legacy applications into highly scalable and redundant architectures through use of modern technologies and BPM (business process management) best practices.At WeExcel Solutions, some of my responsibilities also included:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬● Leading both the pre & post sale activities for account.● Providing expertise to identify and translate business requirements into a business platform vision● Managing a team of 6 developers.● Maintaining the infrastructure our solutions ran on.● Maintained backup and redundancy solutions.● Designed the software & hardware architecture and specifications for our solutions.● Defined the software architecture & patterns for our applications e.g. mvc/mvw.● Wrote code in collaboration with the rest of my team.● Created a custom PHP application framework built on the MVC pattern.● Created a custom JavaScript library to mimic jQuery functionality due to technical debt with legacy applications that were incompatible with jQuery.

Bachelor'S Degree, Computer Software Engineering

Aws Certified Solutions Architect (Associate), Cloud

Zend Certified Engineer, Php

Aws Certified Developer (Associate), Cloud