Ethan Souther Email & Phone Number

Roswell, Ga, Us

• Managed facilities at four different parks, including athletic fields, gyms, restrooms, and storage rooms, ensuring secure access and operation.• Operated lighting, scoreboard systems, and alarm systems using various controls and technologies.• Provided exceptional customer service by greeting visitors, directing them, and responding to requests for assistance.• Served as a liaison between coaches, staff, officials, the public, and other organizations to effectively communicate information and coordinate activities.• Ensured compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures of the City of Roswell

• Provided reliable and compassionate care for over ten clients of dogs of all breeds and sizes, ensuring their safety, comfort, and well-being.• Consistently exceeded client expectations by offering personalized attention, engaging playtime and walks, and adhering to specific care instructions.• Demonstrated strong communication skills by maintaining open and regular communication with clients, providing updates and addressing any concerns promptly.• Received numerous referrals from satisfied clients to friends and family, building a strong reputation for reliable and compassionate dog-sitting. • Utilized social media platforms and a well-maintained Rover profile to promote my services and connect with potential clients.

• Provided premiere customer service by efficiently and accurately processing transactions, assisting customers with product selection, promotions, and locating items.• Demonstrated strong teamwork and communication skills by collaborating with colleagues to maintain a positive and productive work environment, while proactively addressing customer needs and resolving issues promptly.• Provided mentorship and training to at least two new employees per month, ensuring their successful onboarding and development as customer service employees. • Contributed to a positive shopping experience by maintaining a clean and organized workspace, engaging in conversation, assisting with stocking shelves, and performing other duties when necessary. • Received consistent positive feedback for exceptional customer service, problem-solving skills, and a positive, enthusiastic attitude that fostered strong relationships with customers and colleagues.

• Promoted to head umpire for 7U games, demonstrating exceptional leadership and skills in managing game operations.• Demonstrated mastery of basic and advanced umpire skills, including rules and procedures for various organizations and age groups.• Mentored junior RYBA umpires on rules and procedures pertaining to league regulations.• Maintained a calm and collected demeanor in a fast-paced environment, requiring quick and concise judgment. • Professionally interacted with coaches and parents, fostering a positive environment for players to develop an appreciation and respect for the game, coaches, and teammates.