Ethan Chong Email & Phone Number

San Ramon, CA, US

Emeryville, California, US

Manage a global team of 120+ onshore and offshore software and data engineers, delivering innovative platform services, custom applications, and comprehensive data analytics and management systems seamlessly integrated with ERP, CRM, and third-party solutions. Drive the development and execution of a 1-3 year technology roadmap, optimizing resource.

San Francisco, CA, US

• Startup: Indoor Air Quality IoT Monitoring and Automation SaaS Platform
• Led cross-functional teams to achieve 50% ARR growth through new market expansion, strategic technology roadmap execution, and technical specifications.
• Recruited and led a global team of engineers and product managers to drive product strategy, user exploration, and feature implementation for device-firmware and cloud-native web and mobile solutions.
• Communicated company goals, defined engineering OKRs, and maintained a sub-5% engineering turnover rate through effective career growth management.
• Scaled device-to-cloud data streaming for 500K+ devices with 10-second intervals.
• Developed terabyte-scale data lake for environmental sensor and document analysis, leveraging AI and ML models to generate reports and send notifications.

San Francisco, California, US

• Startup Company (Series C): Retail Omni Channel Sales, Payment and Inventory Mgmt Systems
• Spearheaded technology strategy, operational improvements, and org restructuring during hyper-growth phase.
• Launched a multi-tenant cloud platform and solutions for 500+ retailers, processing over $0.5B in payment transactions and managing multi-million dollars in inventory.
• Oversaw 40 engineers, ensuring 99.9% product availability and driving continuous improvement across infrastructure, data, and application architectures.
• Developed commercial APIs handling over 1B monthly requests for partner apps and third party integrations.
• Managed a multi-terabyte data lake on AWS, integrating BI analytics and ML models, saving $20K/month in restocking costs.

San Ramon, California, US

• Collaborated with cross-functional teams in a digital transformation journey to the AWS cloud, reducing $2M in operating costs while increasing scalability and reliability.
• Led a team of 35 software engineers in the development of advanced instrument control and diagnostic software for anesthesia monitoring and medical imaging devices.
• Developed a secure data platform for managing medical devices data, clinical operational data, and patient records, supporting big data analysis, integration with EMR/EHR systems and consolidation of 60+ custom.
• Implemented a data-intensive analytic platform facilitating AI/ML research projects on image processing and analysis, seamlessly integrating models into the radiology digital products.
• Integrated manufacturing analytics into the Quality Management Systems (QMS) as a component of Lean Six Sigma initiatives, offering valuable insights into supply chain efficiency and its effects on hardware.
• Established robust data governance practices, ensuring adherence to HIPAA data privacy through least privilege access, data obfuscation, and auditability of ML models and training data.

Dublin 2, IE

• Delivered strategic guidance and thought leadership to clients in the Healthcare, Finance and High-Tech sectors, including organizations such as United Healthcare, Kaiser, Fidelity, Ally Bank, BoA, eBay, PayPal.
• Led large-scale system transformation initiatives from strategy to execution, ensuring alignment with organizational objectives.
• Identified growth opportunities and contributed to the development of digital products through proposal creation and client presentations.
• Nurtured executive-level client relationships, driving satisfaction and serving as a trusted advisor.
• Conducted comprehensive business assessments, proposing and implementing system and process improvements.
• Specialized in custom development, enterprise applications, and data integration using a variety of technologies including Open-Source Software, Enterprise Java, IBM Websphere Suites, ERP solutions such as Oracle and.

Armonk, New York, NY, US

• Led Scrum teams in maintaining IBM Netcool network management software products.
• Transitioned to IBM Websphere product advocacy group, facilitating customer adoption programs to optimize product utilization and sales.
• Partnered with Sprint's broadband network operation centers to execute integration and web application solutions to enhance operational efficiency through remote monitoring and controlling network switches and routers.
• Developed the foundational infrastructure for SprintPCS.com's inaugural e-commerce website, contributing to its successful launch and early-stage growth.

Bachelor, Electrical And Computer Engineering

Master Of Science (M.Sc.), Computer Science