Spearheaded customer relationship managementHead of sales and continuing to increase sales pipeline Chief of morale - continued team dynamic improvements and congruency around reaching goals

• Led a group of 15 campers by instructing on the days’ activities and encouraging camper participation; enhanced engagement and overall satisfaction• Mentored a group of 13-year-old boys to live as a group away from their parents; developed social and living skills• Participated and contributed as a senior staff member in all camp-wide programming; awarded The Joe Kronick Award for being designated the single most outstanding male staff (2022)

• Administered end-to-end project management by cost quoting, sales, equipment and supplies purchasing• Addressed customer support issues, achieving an average customer satisfaction rate of 4.6/5• Contributed as part of a painting service team; exceeded expected efficiency rate by 34%

Guiding customers through the bidding process, facilitating sales transactions, and ensuring a seamless and engaging auction experience, while also supporting inventory management and collaborating with team members to maintain a professional and customer-oriented environment.