Training Apparel • Men’s

• Technical troubleshooting for Apple technology and products, running diagnostics on devices and recommending complete solutions to customers.• Assist and communicate clearly and effectively with customers in order to fit consumer needs and deliver outstanding customer service • Be knowledgeable on Apple products and features, continuously staying up to date with new technologies

Performed intricate consumer insights analysis on the lululemon guest and APL consumer, understanding commonalities and opportunities for both user groups. Utilizing those insights, applied these learnings toward product extension solutions and end to end consumer experience engagement, as it relates to packaging and retail operations.

• Created and oversaw product testing program, converting existing analog and manual flow into optimized and streamlined one to test products across different categories within product creation timeline• Engaged with product testers, facilitating feedback to gain greater insights into product creation• Conducted consumer insights project, aggregating results from 630 respondents and administering 21 individual interviews to gain greater clarity into eyewear consumer purchase tendencies and preferences

• Brought patients through their exercise prescription, using effective verbal and non verbal communication• Stayed educated and informed on latest ACSM guidelines and standards, as well as content from the Gray Institute• Modified and tuned exercises to meet chronic and acute conditions for patients and clients from general population to specific ones• Ran day to day operations of office including scheduling, billing, and patient coordination

• Conduct fitness profile consultations to accurately measure variouscomponents of fitness for general population guests• Actively present workshops for wearable technology and other health andfitness apps• Lead exercise classes for specific chronic and acute disease populations,such as cardiac rehab and cancer treatment clients

• Worked with patients to help establish both short term and long term wellness goals by virtualmeans• Researched different mobile and web based health and fitness applications to help patients with tracking their progress• Teamed with providers to maximize the patients experience for in person visits• Created the clinical wellness program within ClickWell Care with other colleagues• Continuously stayed up to date on all meaningful and applicable position stands and current research in the health and wellness field

• Carried out health assessments, measuring blood pressures, taking heart rate and evaluating health histories against ACSM risk stratification • Created new and engaging health and fitness world wide programs for Apple Wellness• Conducted fitness consultations, assisting clients in setting measurable and attainable health and fitness goals and giving clear and concise exercise instruction• Assisted in training interns, going over ACSM guidelines and contemporary fitness topics• Oversaw the management of two gyms, ensuring the operations and equipment are running properly

• Actively carried out medical/fitness appointments, measuring the clients’ fitness and articulating the results with them in a concise manner• Conducted health assessments, attaining patients’ vitals and critically evaluating pertinent health history information • Assisted with taking exercise blood pressures and setting up 10 lead EKGs in sub-maximal graded exercise test setting, utilizing the Bruce Protocol stress test• Collaborated and communicated with colleagues to discuss various health and wellness topics within Apple Wellness• Created two applicable health and fitness resources for the clientele and employees for Apple that are shown on TVs throughout the entire campus

• Actively focused on logistics of university operations that oversaw over 800 teachers and 200 staff members.• Collaborated with fellow colleagues to achieve highest satisfaction rating with operations in institute history.• Participated and attended professional development sessions on diversity, communication, and leadership development.• Owned and planned a program equivalent to that of a 200 person wedding in 3 weeks time. Event received a 95% satisfaction rating.• Evaluated in the 10% nationally amongst other Operations Coordinators in the ability to influence others to achieve outcomes.

• Oversaw daily operations of 178,000 square foot fitness center and academic hall.• Directed fellow student staff to complete daily tasks and enforce policy.• Exemplified excellent customer and partner service.• Recommended viable safety options to professional staff that were later implemented toimprove risk management protocol. Response to injuries in high-risk areas increased.• Won Team Member of the Month and selected as an Outstanding Team Member for 2012.

• ACSM Certified Personal Trainer• Red Cross first aid, CPR, and AED certified• Focused on functional movement, strength training, and power training with clientele • Experience with body composition assessments and graded maximal testing