Ethel Mugabi

Ethel Mugabi Email and Phone Number

Inventory | Customer Service Professional | Virtual Assistant @ Endiro Coffee
Ethel Mugabi's Location
Kampala, Central Region, Uganda, Uganda
About Ethel Mugabi

I'm currently working as a Communication Locum officer with Family Health International (FHI) 360 in Kampala-Uganda, under the USAID Maternal Child Health and Nutrition project carrying out field activities of documenting the projects being carried out, creating a catalog for the pictures and videos, writing reports, conducting interviews and writing success stories about the support offered to health centers by USAID.Previously, I worked as an executive assistant with a passion to help executives attain goals that would enable them to create thriving businesses. In December 2022, I acquired Virtual assistant skills and I have a 5-year background in Customer care. My role was to help executives make more effective use of their time. I did this by efficiently managing all the fine details of their schedule, along with administrative and office management processes.Organization is one of my key strengths that allows me to excel in executive administration. As an executive assistant, I must maintain high levels of the organization to ensure the smooth-running of executives’ schedules.Outside of work, I love reading and researching, report and story writing, creating new outfits(tailoring), traveling, and meeting new people.Please don’t hesitate to contact me to discuss employment opportunities at my email: mugabiethel@gmail.com.Specialties: Administration, google workspace, organization, report and story writing, office management, diary management, scheduling, and planning.

Ethel Mugabi's Current Company Details
Endiro Coffee

Endiro Coffee

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Inventory | Customer Service Professional | Virtual Assistant
Ethel Mugabi Work Experience Details
  • Endiro Coffee
    Inventory Coordinator
    Endiro Coffee Sep 2023 - Present
    Kampala, Central Region, Uganda
    -Use Odoo to track inventory and ensure that branches are utilizing their stock well.-Review branch budgets weekly and dispatch stock to ensure the smooth running of operations.-Training staff on how to make their budgets or make orders for items to run the different endiro shops.-Issue local purchase orders to suppliers for fruits and vegetables for timely delivery of items to branches.-Ensuring all supplemental and emergency requisitions are handled timely.-Working with logistics to ensure all stock arrives to the branches well with no damages and on time.-Doing monthly stock takes to ensure no losses and all items are tallying well with the online stock.-Ensuring that branch managers receive their stock both physically and on line on Odoo.-Tracking all groceries , fruits and vegetables, pastries and milk to minimize wastage and theft.
  • Fhi 360
    Communication Locum
    Fhi 360 Jan 2023 - Present
    Kampala, Central Region, Uganda
    -Write short reports on program activities.-Gather information and write short stories.-Carry out interviews to collect information and on-the-ground research.-Monitor relevant media coverage, take pictures and videos, and develop a photo and video library.-Provide all communications support to the team and plan for and set up branded promotional materials during field activities.
  • Playa Largo Resort And Spa
    Virtual Assistant
    Playa Largo Resort And Spa Oct 2022 - Present
    Online
    ● Calendar management and scheduling meetings.● Email management and organization.● Working with various complex spreadsheets● Data entry.
  • Tabi And Company Ltd
    Administrative Assistant
    Tabi And Company Ltd Jan 2019 - Dec 2019
    Kampala, Uganda
    -Create and deliver effective and timely presentations to external stakeholders to drive better decision-making.-Manage administrative duties including incident reports, maintenance issues, and conflict resolution that result in general positive welfare.-Maintain supplies by checking stock to determine inventory level and quality, anticipating needed supplies, and placing and expediting orders for supplies.-Organize and schedule meetings and appointments using admin software and google calendar to maintain order and time management, as reminders were sent out to those involved. -Contribute to team effort by completing given tasks in a timely or orderly manner.
  • Truit Uganda
    Customer Service Specialist
    Truit Uganda Jan 2013 - Sep 2018
    Ggaba Road, Uganda
    -Addressed the customer’s needs and guided the customers on the functionality of the products and services and processed orders and transactions promptly to ensure customer satisfaction.-Provided proactive customer outreach to ensure the customers were comfortable and happy with the products purchased and resolved issues and troubleshooting where required.-Monitored the performance of my team through reviews that enabled them to adjust in their weak areas.-Collected and analyzed customer feedback as this helped the company to know how and where to improve to meet the customer's needs.-Handled unhappy customers and complaints arising from various issues like rectifications, and account disconnections by using customer service soft skills and ensuring the issues are resolved promptly.
  • Kyambogo University
    Data Entry Clerk
    Kyambogo University Jul 2012 - Sep 2012
    Banda, Uganda
    -Transferred data from paper formats into database systems using keyboards.-Typed in data provided directly from the manager.-Created spreadsheets with large numbers of figures without mistakes with Microsoft excel. -Verified data by comparing it to source documents.-Updated the existing data.-Retrieved data from the database as requested.-Performed regular backups to ensure data preservation.-Sorted and organized paperwork after entering data to ensure it is not lost.

Ethel Mugabi Education Details

Frequently Asked Questions about Ethel Mugabi

What company does Ethel Mugabi work for?

Ethel Mugabi works for Endiro Coffee

What is Ethel Mugabi's role at the current company?

Ethel Mugabi's current role is Inventory | Customer Service Professional | Virtual Assistant.

What schools did Ethel Mugabi attend?

Ethel Mugabi attended Makerere University.

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