Ethian Lum Email & Phone Number

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, My

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Responsibility: Manage international well known brands (Adidas MY/SG, Philips Personal Care, Ray-Ban & Oakley) end to end e-commerce presence in Malaysia on multiple e-commerce platforms. Assist in growing the brands by strategically planning campaigns and exposures monthly and achieving set targets.Accomplishments: Achieved significant growth by 2x for BAU sales compared to the year before for Philips with continuous monthly targets being overachieved. Able to hit our highest monthly sales record in March 2024 overtaking usual high performing months of November and December. Constant achievements with being in the top 5 brands in the same category on Shopee.Leadership: Manage a well trained team that helps assists with operational work and visual production to further increase the efficiency and growing potential for the brand. Able to provide guidance and experience to help solve problems that occur within the team.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Responsibility - Solely handled and was responsible for the whole travel & luggage sub-category of Shopee Mall sellers. Managed a portfolio of 17+ brands which consisted of travel luggage, men's and women's bags Mall sellers. Some notable brands include Universal Traveller, American Tourister and Herschel. Sharpened my problem-solving skills through routine meetings with businesses to address their operational objectives & concerns.​Accomplishments - Managed and overachieved targets by 2x during my brands Super Brand Day (2 days) and helped my seller achieve over 1 million in sales over the 2 days. Cultivated my brands in growing, from monthly revenue of ~RM10k to ~RM100k, ensuring they consistently flourish on the platform. Negotiated and secured buy-ins for promotional campaign packages worth up to RM10k/day. Successfully implemented long term growth strategies through promotional campaigns, pricing & marketing strategies, etc. to increase brand awareness and improve market share.​Leadership - As Senior Associate, helped led the team on multiple occasions in managing upcoming sale days and targets. Assisting in submissions and seller service queries and campaigns. Providing support to the team to help overall growth in our bags category. Independently led multiple internal investment initiatives to grow the category and platform. Upon the success of the aforementioned initiatives, I conducted technical workshops to educate and motivate colleagues. ​

Kuala Lumpur, Malaysia

Senior Webmaster / Developer / E-commerce Executive at Stream Empire Holdings - building and managing International and Local Retail Brand Websites.Website Brands built by and currently managed :- Tower Box Malaysia- The Marathon Shop- Showcase Malaysia- New Era Malaysia- Kasut Marketplace- 2XU Malaysia- Budak Baek- New Balance Malaysia- Admiral Asia

Kuala Lumpur, Malaysia

Web Developer at Pencil Produce Sdn Bhd which owns the brands Pestle & Mortar Clothing and Major Drop. Built and managed both brand websites.Website :https://www.pestlemortarclothing.com/https://www.majordrop.com/

Kuala Lumpur, Malaysia

Web Developer at Pencil Produce Sdn Bhd which owns the brands Pestle & Mortar Clothing and Major Drop. Built and managed both brand websites.Website :https://www.pestlemortarclothing.com/https://www.majordrop.com/

Kuala Lumpur, Malaysia

Web Developer at Pencil Produce Sdn Bhd which owns the brands Pestle & Mortar Clothing and Major Drop. Built and managed both brand websites.Website :https://www.pestlemortarclothing.com/https://www.majordrop.com/

Kuala Lumpur, Malaysia

Managed and Sold housing loans to clients with an average sale of RM 1 million per month.Networked with clients and brought in new clients to the bank In addition to home loan sales I also managed and sold to clients :- Credit Cards- Fixed Deposits- Saving Accounts

Putra Jaya, Malaysia

• Shadowed Mah Siew Keong, minister in the Prime Minister’s office, and his Special Officers (e.g. Tech Development, Press, Policy). • Attended lobby group discussion sessions involving technology development, nuclear development and community development. • Attended different government agencies such as Agensi Inovasi Malaysia (AIM) and Malaysian Industry Government Group for High Technology (MIGHT) in charge of technology development and transfer of technology that set the technology master plan for the country.

Kuala Lumpur, Malaysia

• Have an in-depth knowledge of company policies and procedures as well as the goods and services that are offered. • Processed returns and exchanges, answer questions about the products, and handled cashiering. • Also handled any customer complaints and attempted to resolve any product or service issues and refer customers to upper management as necessary.

Kuala Lumpur, Malaysia

• Learn new IT skills in digital and graphic designs • Helped the employees with any work needed to gain more experience of the company and their individual roles • Worked on some of their ongoing projects by producing ideas and demos that assisted them

Bachelor Of Arts (B.A.), International Development Studies, 2:1

O Levels & A Levels