Eric Thompson Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado, United States

For more than three years, I led the end-to-end sales lifecycle and order flow, prospecting, discovery calls and demos, quoting, proposals, contract negotiation/close and post-sale account management for several key enterprise customers headquartered in the Denver market. I have been instrumental in transforming and significantly growing several vital accounts. ♦Establish new accounts through targeted prospecting methods; conduct presentations, prepare proposals, negotiate contracts and close transactions.♦Penetrate multiple existing accounts by identifying additional contacts within organization. ♦Conduct in-depth environment assessments to identify areas for improved security and efficiency.♦Research and identify needs, leveraging solutions to fit needs while ensuring the highest level of customer success.♦Build trust and confidence by identifying innovative opportunities to drive customers organizational objectives. ♦Manage client accounts post-sale, partner to oversee entire project lifecycle and implementation.♦Establish relationships with channel partners such as Cisco to align solutions and ensure client’s needs are exceeded.

For more than eight years, while at Orange Business Services, I contributed in a variety of roles and was proudly promoted to increasingly responsible roles as a result of exceptional performance, consistently driving and exceeding objectives. ♦Generated revenue growth and expanded global channel partners and direct sales.♦Partnered with cross-functional teams to develop innovative solutions that align with client needs.♦Developed sales funnel, prospected pipeline, negotiated deal, closed transaction and delivered solution.♦Conducted security assessments to proactively mitigate risks while ensuring compliance to strict HIPAA and PCI guidelines based on industry.♦Immediately generated multiple multi-million-dollar deals within the first fiscal year between various accounts.♦Managed large international team, facilitating C-level relationships to sell across various customer business units.♦Provided technical escalation troubleshooting for clients to rapidly resolve issues. ♦Contributed expertise to executive leadership for standardizing best-practices and driving highly efficient sales operations processes.♦Cultivated profitable, strategic partnerships with suppliers and vendors.♦Identified opportunities to upsell additional products and services, including network, security, cloud computing, hosting, voice/video, unified communications, contact center, consulting, managed IT and professional services solutions.

Colorado Springs, Colorado Area

I was chosen by management to learn a new specialty and then identify key clients who would benefit from this solution. ♦Prospected and conducted presentations to develop and expand opportunities for cloud services in the central/western territory.♦Promoted Orange brand, expanded market share and developed existing product portfolio. ♦Trained, mentored and motivated teams in North America to ensure overall team performance.

In my initial role with this company, I was instrumental in developing large accounts. ♦Managed multiple Fortune 500 accounts from initiation through development and support with multi-million-dollar revenues. ♦Cultivated and maintained executive relationships, managed 20+ member team.

In conjunction with earning my degree, I was engaged to conduct training seminars to educate college students. It was a chance for me to share my passion for teaching and help other students expand their knowledge.♦Established and facilitated several statewide conferences. ♦Instructed a distance learning class in cybercrime and computer forensics. ♦Promoted graduate school at several professional events.

Ms, Information And Communication Sciences, Honors

Activities and Societies: CICS, Cisco Networking Academy

Ba, Global Business Management & Computer Information Sciences, Honors

Activities and Societies: SIFE, Delta Mu Delta