Ej Requina Email & Phone Number

Philippines

• Lead HR strategy development to align with organizational objectives and ensure optimal workforce performance.• Oversee the recruitment process, from sourcing to selection, ensuring top talent acquisition to meet business demands.• Design and implement performance management systems that drive employee development and engagement.• Collaborate with leadership teams to ensure consistency in HR policies and practices across the organization.• Drive employee relations initiatives, addressing concerns and mediating conflicts to maintain a positive work environment.• Develop and lead training programs to enhance employee skills, retention, and leadership capabilities.• Manage compensation structures and benefits programs, ensuring competitiveness and market alignment.• Implement diversity and inclusion initiatives to foster a supportive and inclusive workplace culture.• Utilize HR analytics to track performance metrics and provide actionable insights for decision-making.

Cebu

1. HR Strategy & Transformation: Designing and implementing HR solutions that foster a high-performance culture, improve employee engagement, and align talent with business objectives.2. Operational Excellence: Streamlining processes, enhancing productivity, and driving cost-effective solutions that maximize organizational performance.3. Change Management: Leading successful change initiatives that support business transformation and foster a culture of continuous improvement.4. Leadership Development & Training: Empowering teams with the skills and knowledge needed to thrive in fast-evolving business environments.

Priority Academy: A fully accredited Quality Distance Learning Provider by the Complimentary Therapists Accredited Association (CTAA) Membership No: 10662322Experience in both Individual and Relationship Life CoachingIndividual Strategic Life Coaching Focus: Identify Life Coaching Metaphors and Archetypes of Individuals. Discovering Internal Reference, Perspectives and PurposeUnderstanding the Individual’s Emotional and Behavioral Needs Relationship Life Coaching Focus: 7 Step Framework Identifying Relationship Identity, Values and Rules Identifying and Dealing with Relationship conflicts

The HR Business Partner is the strategic business partner to the Leadership and Management Team for specified Business Units. They are required to drive the systemic organizational people strategy and agenda for their respective area.Business Partner: • Key member of the Philippine HR Team. Works closely to align the HR strategy to the business strategy for the assigned Business Unit. Works closely with Business Unit leadershipGovernance and compliance: • Ensures all employees’ in the respective business unit have a consistent experience.• Ensures that corporate governance is adhered to across the business.• Ensures all international/local legal requirements are adhered to.Talent retention:• Understands the talent needs of the business and identifies talent issues before they affect the business unit.Performance Management: • Facilitates effective performance management process.Change Agent: • Understands the business strategy, plays the role of coach and adviser to business partners to facilitate organization and cultural change.• Adjusts HR Strategies to respond to changing market conditions. Educates business leaders on HR trends that affect the business.Employee Advocate:• Builds management capability to facilitate an open, inclusive, Lexmark Values based environment which enables effective employee advocacy.• Serves and is perceived as a safe, objective employee resource and escalation path for unresolved employee relations issues.• Ensures labor legal requirements are respected.Processes / Projects:• Supports and drives implementation of core HR programs into the business unit, insuring an effective, sustainable people agenda over the long term.Identifying critical HR metrics:• Partners with HR team and peers to develop business relevant solutions by integrating HR initiatives.• Monitors and has knowledge of all HR processes and associated tools (e.g. staffing, training, salary review, C&B, promotion plans, contracts, etc.)

I2 It Park Cebu City

Performs People Development,Culture Adoption, Culture Fit Interviews, Load Balancing, Career Path Development, Staff Guidance, Attendance Monitoring, Capacity Planning, Staff Integration and Conflict • Takes leadership in the planning, design and implementation of process and systems to ensure an effective Getting, Keeping and Growing of People to become fully Engaged, Customer Focused and Value Contributing Employee across the whole Trax organization.• Ensures staff efficiency and retention by regularly monitoring individual work performance check and balances employee work load and addresses behavioral challenges of employees that may lead to work inefficiency (e.g client escalations, untimely submission of deliverables etc.)• Creates, Monitor and Performs 1-1 Coaching, Performance Review Discussions, Performance Improvement Plan and Individual Developmental Plans to employees under the assigned Vertical • Spearheads the facilitation of Operation Team Member’s Interim and Annual Performance Reviews• Partners with the other Operation Leaders (Team Master, Product Owner and Engagement Manager ) in providing effective strategies in creating workable solutions to Operation issues and concerns.• Liaises with the HR Department in monitoring Attendance and Behavioral issues within the Vertical• In charge of timesheet approvals/Vacation Leave and Sick Leave approvals• Monitors and ensures VL/SL utilization and Holiday Coverage are within threshold or expected percentage on a daily basis.• Supports Company initiated activities and ensures participation of Operations with these said activities.

• Handles Recruitment, Employee Relations, Organizational Development, Training and Employee Benefits • Conducts Final Interviews• Performs salary analysis for potential employees of the company.• Conducts Job Offer to successful applicants and ensures timely submission of their pre-employment requirements.• Handles the planning and implementation of Sourcing strategies in the company.• Conducts New Hire Orientation and ensures timely completion of all New Hire Courses.• In charge of all behavioral escalations (attendance and conduct issues) in the company.• In charge of Global headcount along with monitoring and updating of Global Organizational changes.• In charge of creating programs for the employees that would enhance their skills and knowledge on their job and at the same time would promote company's culture and ideals.• Partners with Operations on process improvement and assists Operation on issues that would need Human Resources intervention.• Ensures timely resolution of all Employee inquiries relating to their Statutory and company benefits.

Manages all site ER, ESB and DMT related functions specifically: • Ensures all employees adhere to the policies and guidelines of the company• Partners with Operation leaders in ensuring all policies are implemented and are aligned with the labor practices of the Philippines • Creates and drafts ER guidelines either for all TeleTech employees or for an Account specific• Conducts ER rollouts and ER orientations• Represents the company for any labor related issues/cases• Handles Administrative, NLRC,DOLE cases and spearheads in the drafting of Notice of Decision and other labor impacting documents • Highly involve in the hiring, transfer and termination of employees • Implements any employee transfers, promotions and other employment changes through Oracle R12 System (HRIS)• Supervises in the processing of employee’s benefits both company and statutory in nature• Creates effective reward strategies to ensure employee retention.• Conducts Initial Screening to all applicants• Assesses applicants qualified for Agent or Business Support Positions• Administers Tests to applicants• Assists in the Job Offer of newly hired employees

As Fortuna Mandaue City

Conducts Initial phone screening Conducts Initial face to face InterviewsAssists in Call Center training sessionsConducts Call Center Fundamentals to applicantsSources applicants both via external and internal application system