Etienne Abrahams Email & Phone Number

Director

Johannesburg Area, South Africa

 Advisor for all calibration jobs Flow, Pressure, Analytical, Density, Temperature calibrationsetc. Responsible for meeting annual targets Sales forecasting Train internal staff, both hands-on and theoretical presentations Focus on customer relations Sell calibration contracts Travel outside South African border for calibration activities Ensure all work comply with International Standards Liaise with national and international offices Ensure all calibrations have valid traceability Report writing Liaise with all internal departments Generate calibration certificates Assist with marketing attributes Project management and leadership skills Report analysis in BW (Business Warehouse), SAP module

Johannesburg Area, South Africa

 Co-ordinate IT support for Endress+Hauser SA Administrating E+H network (JHB, CPT, DBN, PE, Boksburg) Visited Germany for Encryption training Training personnel on SAP, VPN, IBM Lotus Notes, MicrosoftWindows based applications Liaising with Siemens, Dell, Telkom, Minolta to completeprojects Installation of network equipment Managing telephone system Managing Backup systems Administering Complaint Management System Preventative maintenance Remote Desktop support Managing and supporting VPN accounts Purchase of new equipment

Cape Town Area, South Africa

 Internal sales function Handling of quotes and orders on SAP Engineered solutions for specific applications Certified SAP CRM Key user, provided training Handling of Tenders Tracking of Orders Liaising with TNT to ensure customer deliveries Account management

Cape Town Area, South Africa

 Experience on various measuring instruments (flow, level,pressure, pH, conductivity) Troubleshooting procedures on different instruments Safety procedures Stock management Managing in-house repairs

Cape Town Area, South Africa

 Upgrading PC’s & Laptops Assisted in setting up LAN’s (including Wireless) Making network cables & securing connections Auditing & Analyzing customer’s needs Telephone support Data backups Stock management Excellent troubleshooting skills

National Diploma, Electrical Engineering

Diploma, Information Technology, Mcse 2000, A+

Education record