Etienne Roos Email & Phone Number

Pretoria, Gauteng, South Africa

Pretoria, Gauteng, South Africa

Contracted to Public Sector:My current position covers the same support as the previous position held as the customer SASSA (South African Social Security Agency) requested that the new service provider (Alteram Solutions) make an offer to me to keep me in the SASSA environment.Department of Justice and Constitutional Development Change Approval Board Member.South African Social Security Agency Change Approval Board Member.Received EOH Top Achiever Award in 2017.

Pretoria Area, South Africa

Managing and maintaining the Hyper-V hosts and clusters in the SASSADatacentres and regional sites using Failover Cluster Manager, System Centre Virtual Machine Manager, Hyper-V Manager and PowerShell.Breakdown of Hyper-V environment:Primary Data Centre:1 Hyper-V 2012 R2 Production Cluster (13 Nodes, 120 Virtual Servers).1 Hyper-V 2012 R2 Application Cluster (6 Nodes, 14 Virtual Servers).1 Hyper-V 2016 SQL Cluster (2 Nodes, 14 Virtual Servers).1 Hyper-V 2012 R2 Analytics Platform Cluster (4 Hyper-V hosts, 9 Virtual Servers).1 Hyper-V 2012 R2 Stand-alone host (1 Node, 4 Virtual Machines).4 Hyper-V 2012 R2 Stand-alone hosts in DMZ (4 Hyper-V hosts, 13 Virtual Servers).Secondary Data Centre:1 Hyper-V 2012 R2 Production Cluster (13 Nodes, 121 Virtual Servers).1 Hyper-V 2012 R2 Application Cluster (6 Nodes, 14 Virtual Servers).1 Hyper-V 2016 SQL Cluster (2 Nodes, 6 Virtual Servers).1 Hyper-V 2012 R2 Analytics Platform Cluster (4 Hyper-V hosts, 9 Virtual Servers).1 Hyper-V 201 R2 stand-alone host (1 Node, 3 Virtual Machines).Regional Hyper-V hosts.86 Regional Hyper-V hosts with 3 virtual servers per host.I manage a total of 130 Hyper-V hosts and 471 virtual servers.Datacentre and Regional server hardware:Managing and maintaining all HP server hardware using ManageEngine OpManager, HP IRS and SCOM for monitoring. Any hardware problems are reported for part replacement by the vendor.HP 3PAR Storage:Managing and maintaining the HP 3PAR storage in 2 datacentres.Assign storage LUNs to servers when needed.Monitoring of available capacity.As the 2nd lead on storage, I assist the 1st lead when necessary.Technologies I work on: HP ProLiant BL460c and BL660c servers; HP ProLiant DL380p Gen 8 and Gen 9; HP 3PAR Storage; Microsoft Server 2012 R2; Microsoft Server 2016; Microsoft Active Directory; Microsoft DHCP; Hyper-V 2012 R2; Hyper-V 2016; System Centre Virtual Machine Manager 2012; System Centre Virtual Machine 2016; ManageEngine OpManager; ManageEn

Pretoria Area, South Africa

Assisting the Back-Office team with any issues they cannot resolve.Research new technologies that can be used to benefit SASSA.Improve current implemented technologies.Plan new technical strategies for SASSA.Manage projects when required.Assist Back Office team with documenting SASSA environment: Standard Operating Procedures, As Built documents, and High Level designs.Assist the EOH specialized teams with environmental information and access if needed.

Pretoria Area, South Africa

Managing the onsite Back-Office team which consisted of Microsoft, Network, Telephony and Novell Engineers at the South African Social Security Agency.Managing the Novell to Microsoft Migration Project.Leading the weekly Operations meeting.Attending the weekly SLA meeting.Attend the weekly Change Approval Board meetings.Managing escalations.Novell to Microsoft Migration.GroupWise to Microsoft Exchange Migration.DHCP migration from Novell to Microsoft.

Pretoria Area, South Africa

Managing the Systems Operations Team at the Department of Justice and Constitutional Development and National Prosecuting Authority.Attend weekly Operations meeting with Department of Justice.Attend weekly Operations meetings with the Divisional Manager.Resolve any escalations.Manage projects that are handed to the Systems Operations team.Work with various vendor companies, including Riverbed, Datacentrix, Sita and HP.Attend weekly Change Approval Board meetings.Manage the Back Office teams at Department of Justice and Constitutional Development and at National Prosecuting Authority.Decommissioning of 3 Regional Datacentres and consolidating all services to 1 Central Datacentre.Consolidation of 3 Regional Exchange servers to 1 Datacentre and switch over of users to main Datacentre.

Pretoria Area, South Africa

Pretoria Area, South Africa

Pretoria Area, South Africa

Pretoria Area, South Africa

Pretoria Area, South Africa

Hardware support: desktops & printers

Pretoria Area, South Africa

Hardware support: desktops & printers

Microsoft Certified Solutions Associate: Windows Server 2012

Manageengine Certifications

Hp: Introduction To Hpe Ilo For Remote Server Management, Rev. 19.41

Hp: Hpe Edgeline Infrastructure Manager Overview Rev.19.21

Hp: Hpe Oneview Administration

Hp: Hpe Proliant Gen10 Servers Essentials

Hp: Hpe Server Solutions Overview, Rev. 19.41

Hp: Mastering Hpe Proliant Gen10 Embedded Server Management, Rev 19.41

Hp: Getting Started With Hpe Infosight For Servers Rev. 19.21

Hp: Introduction To Hpe Server Management Tools, Rev. 19.41

Hp: Fast Start Badge For Hpe Proliant Gen10

Hp: Managing Hpe 3Par Storeserv I (T)

Hp: Hpe Proliant Gen10 Embedded Server Management Overview, Rev. 19.41

Microsoft Certified Solutions Associate: Windows Server 2012 R2

070-417: Upgrading Your Skills To Mcsa Windows Server 2012

Microsoft Certified Solutions Associate: Windows Server 2012

Manageengine: Mecpa (Manageengine Certified Product Associate Ad Audit Plus)

Manageengine: Mecpa (Manageengine Certified Product Associate- Ad Manager Plus)

Certified Technology Specialist Windows Server 2008, Applications Infrastructure, Configuration

Microsoft Information Technology Professional (Mcitp)

070-647: Windows Server 2008, Enterprise Administrator

Microsoft Certified Information Technology Professional, (Enterprise Administrator On Windows Server 2008)

070-680: Ts: Windows 7, Configuring

Higher Certificate: Project Management

Diploma: Information Technology A+

National Senior Certificate: Matriculation / Grade 12

Certified Technology Specialist Windows Server 2008 Network Infrastructure, Configuration

070-649: Ts: Upgrading Your Mcse On Windows Server 2003 To Windows Server 2008 Technology Specialist

Systems Engineer: Messaging Microsoft Windows Server 2003

070-285: Designing A Microsoft Exchange Server 2003 Organization

Microsoft Certified Systems Engineer 2003 – Messaging

Iso 20000: Foundation Certificate In It Service Management According To Iso/Iec 20000

Systems Engineer Microsoft Windows Server 2003

070-294: Planning, Implementing, And Maintaining A, Microsoft Server 2003 Active Directory Infrastructure, Windows

070-297: Designing A Microsoft Windows Server 2003 Active Directory And Network Infrastructure

Systems Administrator: Microsoft Windows Server 2003

Systems Administrator: Messaging Microsoft Windows Server 2003

070-284: Implementing And Managing Microsoft Exchange Server 2003

070–293: Planning And Maintaining A Microsoft Windows Server Network Infrastructure 2003

070-291: Implementing, Managing, And Maintaining A, Microsoft Server 2003 Network Infrastructure Windows

070-290: Managing And Maintaining A Microsoft Windows Server 2003 Environment

Professional Mcp 2.0: Certified Professional

070-270: Installing, Configuring, And Administering Microsoft® Windows® Xp Professional