Etienne Schmitt Email & Phone Number

Herzogenaurach, BY, DE

Herzogenaurach, Bavaria, DE

Full program ownership including monitoring the SLAs, budgeting, development, or strategy alignment with all counterparts (Biz, GIT, Architecture, BI, etc.).People Management: Up to 12 internals from Directors to Technical Consultants – up to 100+ externals.Process expertise in the areas of ranging, planning, sample ordering and go-to-markets (CTC), global.

Herzogenaurach, Bavaria, DE

• Responsible for providing world-class support for marketing applications: RMA, DMT, GIM, ACS, Mediabin, Cataligent and Museum. Detailed responsibilities:
• Continuously optimize Support processes and teams
• Ensure that the agreed SLA for the solution are met
• Manage escalations and reporting
• RMA rollouts in various key Markets or Brands like Reebok or adidas Japan/China
• Financial Management

Herzogenaurach, Bavaria, DE

• Responsible for Local Article Master System (Marlis) as well as all applications connected to Marketing and cataloguing.Detailed responsibilities
• PLM, Marketing & Demand Planning processes
• Introduce a local solution to help Marketing teams in managing their range, catalogues, sample orders and CRM data
• Development of a local demand planning tool
• EDI PRICAT (price and catalogues)
• Article master data enhancement and administration (Marlis)

Montreal, QC, CA

Was working for a Bank in Luxembourg in order to develop a It system to manage Coupons and Obligations in a full secured environment.

During this work experience, I managed and developed specific IT solutions for our customers. I also worked on our own application of school management for mid-sized cities.

Master’S Degree, Ingénieur En Informatique

Education record