As a highly experienced professional with a proven track record in transportation and logistics, I am dedicated to delivering outstanding service and driving operational excellence. With over 15 years of experience in the industry, I have honed my skills in managing complex logistics and transportation networks, ensuring timely delivery of goods and services.My recent role as a Traffic Control Room Officer at Transurban has allowed me to develop a deep understanding of critical control systems and the ability to monitor and manage operations on both open roads and tunnels. I am also experienced in supporting and directing field-based incident response teams, overseeing traffic control implementation, and providing real-time information on road conditions to senior management. In addition, I have collaborated with emergency agencies during incidents and participated in operational incident exercises.Prior to my current role, I worked as a Senior Service Delivery Controller at Pacific National, where I was responsible for managing services and crews in a fast-paced environment. My responsibilities included coordinating all PN rail services from origin to destination, health and safety management, rostering crew tasks, timely resolution of daily problems, risks management, and stakeholder communication. I also played a key role in identifying and driving continuous operational improvements which created efficiencies, resulted in savings, and improved profit margins.I have also gained valuable experience working as a Distribution Planner at Resolve Solutions Partners in South Africa, where I was responsible for data analysis, creation of databases, and routing fleet to provide optimal service as cost-effectively as possible. I managed a fleet of 120 vehicles based at 3 different sites, and continuously updated customer databases to include changes to vehicles, store locations, constraints, and time slots. I have also collaborated with internal and external stakeholders to provide a top customer service experience.My adaptability, willingness to learn new skills, and commitment to ongoing professional development have enabled me to excel in a variety of roles, both locally and internationally. I am passionate about delivering exceptional results and contributing to the success of my team and organization. I am excited to connect with like-minded professionals on LinkedIn and explore new opportunities for collaboration and growth.