Emily Larson Email & Phone Number

Austin, TX, US

Austin, Texas, United States

• Managed team of product managers to deliver high-quality insurance, billing, payments, and financial reporting products in high-growth $150M ARR business.
• Spearheaded launch of new month close financial reporting product and technical transformation from servers to services with 20% increased user adoption and average 8 hours per month user efficiency improvement.
• Built internal reports and tracking dashboards for product performance, client growth, user adoption, issue resolution time, and release readiness.
• Nominated for leadership development program Aspire for training and succession planning.

Austin, Texas Area

• Introduced automation and updated design for advanced billing platform supporting 4,000 clients.
• Reduced average support case per client by 30% with targeted product enhancements and increased collaboration around product defects and resolution timline.

Austin, Texas Area

• Partner with product manager to define minimally viable product (MVP), organize onsite tours, facilitate customer interviews, and coordinate beta testing for new operating room supply module.
• Engage hospital IT and security teams to determine HL7 integration requirements between clinical, billing, and ERP systems.

Greater Boston Area

• Led nationwide SaaS revenue cycle management and ERP software conversion for 10 hospitals, resulting in a 6% revenue increase for clients.
• Managed relationships between internal teams and hospital business offices to ensure successful project implementation.
• Collaborated with stakeholders on product integration design, utilizing Salesforce and Jira tracking to advocate for client needs.

Greater Boston Area

• Managed individual pipeline, marketing activities, and partner relationships for the Southern California market, exceeding annual quota by 112%.
• Developed the first capitated pricing model for athenahealth, adding $3 million to the addressable market in California.
• Organized and presented at over 15 national dinner seminars on various industry topics, with 75-100 attendees each time.

Greater Boston Area

-Drove 15% organic sales growth to exceed overall sales quota-Managed ongoing client relationships through software support, enterprise expansion, and industry best practices-Developed new business, references, and association partnerships to meet aggressive growth targets-Increased healthcare sales revenue by ~10% to meet target for market specific new.

Greater Boston Area

-Supported five district sales managers with quoting, product customization, and account management-Responded to and converted new leads (web and trade shows) with cross-selling to multiple product categories-Streamlined reorder and contract renewal processes for district sales managers to create more time for growth opportunities and new business

Greater Boston Area

-Analyzed and presented case for US market expansion opportunity with $10 million forcasted 5-year revenues-Developed and implemented digital asset management system to house library of commercial images and literature-Developed process to capture, qualify, and track conversions on web-generated sales leads