Eric Mathis Email & Phone Number

Chicago, Illinois, US

Seattle, WA, US

Built strong and trusting relationships with clients predicated on exceptional and consistent delivery, evidenced by ~$3M in new revenue soldBuilt strong teams by interviewing potential candidates, staffing projects to align best-fit consultants with clients, and planning/hosting team off-site events

Seattle, WA, US

Led up to 5 consultants concurrently, serving multiple client executives across projects in finance, operations, and public outreach departmentsLed team to report covid-19 test results for a Fortune 50 company, improving 12M patient lives via contact tracing, saving ~350 hours/week of labor, and maintaining compliance for a $1B+ program2x Client Impact.

Seattle, WA, US

Delivered analytics solutions in Tableau, Power BI, SQL, Alteryx, Snowflake, and more, culminating in winning the Dynamite Delivery Award for top quarterly delivery among 110 data consultantsWon data department Lightning Viz competition for best Tableau visual analysis from among 20 entrantsWon public health category and placed third overall in a 36-team.

Chicago, IL, US

Twice managed the company's largest sales competition of the year; consulted with sales leaders to define scoring parameters and competition goals, created SQL data query and Tableau visualizations, and worked with IT to allow 500+ inside and outside sales representatives to quickly access up-to-date scores.Built Excel reports to analyze profitability.

Austin, Texas, US

Procured industrial supplies necessary for factory operation including safety equipment, production tools, and more.Developed factory production lines to meet ISO standards and pass OEM certificationImproved efficiency by eliminating redundant steps from production processes.Analyzed feasibility of potential partner companies and diversifying to new client.

Negotiated with overseas apparel/accessories supplier on behalf of a U.S. brand to reduce lead time by 33%.Provided Chinese - English translation of documents for government ministries, companies, and other groups.Interpreted at Cook County Court for plaintiffs and defendants.

Irvine, California, US

Used Mandarin Chinese in meetings with engineers, executives, and third-party consultants Supervised 12-student intern team responsible for marketing campaign to launch a new mobile routerCreated case studies and conducted market analyses to identify new opportunities for growthTrained 20 department colleagues in demonstration procedures for Computex, a.

Irvine, California, US

Wrote user manuals and quick install guides to clarify products for end users, datasheets to aid sales teams, and word descriptions to help marketers at both headquarters and overseas business units.Reviewed colleagues' documents of the same nature to ensure consistency and quality within the department

Madison, WI, US

Fielded calls, chats, and emails from students and staff with issues ranging from email client configurations to troubleshooting the online learning system. Documented best practice troubleshooting procedures and wrote knowledgebase articles to reduce incoming case load and proactively provide customer solutions.Managed case flow, closed the office, and.

Bachelor Of Arts (B.A.), Mandarin Chinese, History, And East Asian Studies

Continuing Studies, Mandarin Chinese

Certificate, Chinese Language And Literature