Emily Tobergte Email & Phone Number

West Chester, Ohio, United States

-Maintain contract pricing and eligibility per manufacturer approval-Process audits of custom membership-Apply pricing and contracts for new onboards-Align pricing within large private equity groups-Communicate both internally and with manufacturers to address contract inquires as needed

Remote

-Assist customers by telephone and email to provide information about products, take or enter orders, and obtain details of complaints.-Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.-Check to ensure that appropriate changes were made to resolve customers' problems.-Refer unresolved customer grievances to designated departments for further investigation.-Aid in the training of new employees and provide support for the intern program.

Fairfax, Ohio, United States

-Verify and Reconcile invoices by sending paperwork to the appropriate location for vendor payment and approving payment via Mineral Tree.-Obtain shipments, match them with purchase orders, and receive them into inventory in the hospital management systems. -Maintain hospital equipment by performing basic maintenance, submitting facilities requests, and contacting vendors for service to be performed. -Work collaboratively with clinical managers and leadership teams across the hospital to ensure consistent and timely processing of orders. -Assist in coordinating transport needs between hospitals as requested, and facilitating the transport if needed. -Complete transactions in hospital management system for inventory used in the house, expired drugs and returns to vendor as needed

Fairfax, Ohio, United States

-Coordinated imaging and radiology procedure schedules on a day-to-day basis to support the entire hospital. -Received on-the-job specialized training to produce MRIs, CTs, and radiographic images for MedVet patients. Training included hands-on mentoring to learn how to operate machinery and learn required processes to expedite images to the Radiologist.-Responded to client inquires in person and via phone, by providing quality customer service to ensure satisfaction and their needs were met.-Traveled to other MedVet Hospitals across the country providing MRI coverage and on-the-job training.

Cincinnati, Ohio, United States

-Responded to client inquires in person and via phone, by providing quality customer service to ensure satisfaction and their needs were met.-Represented the business at local bridal shows, speaking with prospective clients about our products and services.-Handled client orders, collected payments, and appointment scheduling.

Associate Of Science - As, Veterinary/Animal Health Technology/Technician And Veterinary Assistant

Associate Of Science - As, Biology, General