Etta Johnson Email & Phone Number

United States

Greater Atlanta Area

Analyzes negatively performing Acutes and drive down root cause analysisLong Durations: Acutes over 72 hours; pinpointing the delay reason and tagNon Big 4 (Transport, Power, Hardware & Software) Intraday ticketsManages performance impacts of network change activity by monitoring Real Time StatsPerforms health check to find network faults, changes and correlationsDiagnose and resolve complaints from customers/enterprise/executives through CTS ticketsManage the performance of Plan and Non-planned Events to ensure continuity of service and resolution of network impacts

Responsibility included improving network quality.Conducted site visits to establish familiarity with the area and current configuration of the network.Collected real time drive test data using X-tel & TEMS test equipment including interference analysis and post processing.Monitored network performance and being able to recognize all problems.Assisted with new cell site integration.Completed E911 testing including Phase 0, Phase 1 and Phase 2 test calls.Performed other RF testing such as Rehome, handover testing, FOA drives, Cluster drives, & SPOT testing.

Planned and designed location of new cell sites.Determined the appropriate grid size based on terrain, morphology and tower height recommendation based on coverage criteria.Issued Site Acquisition Request Form (SARF) which includes the search area ring within the grid.Determined the number of antennas, manufacture, and model of the antenna to be used per sector, as well as the number of cabinets.Used X-tel drive test equipment for collecting real time data, interference analysis and post processing.Used propagation tool to run coverage analyses and calculate square mileage.Used MapInfo to create coverage maps for new built, budget and sales.