Etta Morton Email & Phone Number

Amsterdam, NH, NL

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

- Managed a team of 6 responsible for Import Ocean Carrier communication and document/data validation for shipments into the EMEA region- Restructured the team to allow for more efficient ocean carrier cooperation and overall scalability- Coordinated outsourcing document validation processes for FCL shipments into EMEA- Monitored outsourced processes and.

Amsterdam, North Holland, Netherlands

- Supervised day-to-day operations for team of 5, trained new members, and acted as first point of operations escalation- Collaborated with internal stakeholders from both commercial and operational teams to restructure insourced operations in EMEA- Implemented a Pre-Arrival Desk, centralizing validation processes and ocean carrier communications for.

Amsterdam Area, Netherlands

- Ensured import and export FCL shipments moved on-time and handled unexpected issues as needed- Maintained and improved relationships with ocean carriers- Composed the team's Standard Operating Procedure for ocean carrier facing operations- Trained new team members, both in person and remotely

Omaha, Nebraska

- Built and maintained strong customer relationships- Negotiated rates and service requirements with customers- Collaborated with customers and front-line operations managers

Omaha, Nebraska, United States

- Trained with personnel in both operations and account management to learn end-to-end process for less-than-truckload shipping- Temporary Dock Manager responsible for outbound loading and overnight over-the-road dispatching

Greater Omaha Area

- Scheduled customer deliveries- Input data from truckers and customers into internal system- Requested rail billing from various shipping lines

Greater Omaha Area

Master Of Science - Ms

Bachelor Of Business Administration - Bba