Ettie Shapiro Email & Phone Number

Westchester County, New York

609 Kappock Ave #1A, Bronx, New York 10463

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Executive, business, career and life coachingLeadership team developmentNon-profit organizationsOrganizational AssessmentMeeting facilitationTransition coachingWorkshops, seminars,trainingWinslow Personality Assessment

Provided coaching and consultation to the Board and Management during a transition period. Provided leadership for the design of a new organizational structure, the redefinition of staff roles and responsibilities, the creation of a system of performance evaluation and salary increase, and the implementation of a computerized payroll system. Stabilized the staff and laid the groundwork for growth.

• Revised and brought risk management procedures into full compliance• Revised all agency policies and procedures• Conducted staff trainings

• Wrote a proposal resulting in the award of a HUD grant• Brought agency into full regulatory compliance• Conducted management and clinical training resulting in improved service delivery

• Provided leadership to senior staff during ED transition• Established policies and procedures and agency direction as leader of management team• Restructured hiring practices resulting in a decreased turnover rate• Instituted and conducted quarterly budget reviews with program and fiscal staff resulting in more effective fiscal management• Wrote a proposal resulting in the award of the AMTRAK outreach program • Supervised the transition from paper to computerized charts• Initiated negotiations with a government funder and landlord resulting in the funding of a $250,000 capital improvement project

Oversight of 150 staff and 250 beds in 6 sites across 3 boroughs.• Appointed first AVP in the Behavioral Health Division• Opened 3 residential program, increasing number of single site residences from 2 to 5 and number of beds from 70 to 155• Policy and procedure development for every aspect of the programs • Liaison with government representatives and community leaders; established Community Advisory Boards• Created and supervised a cohesive, effective management team

Education record

Education record

Certificate, Psychotherapy

Msw, Social Work

Education record