Clients include FCBCure and CultHealth• Edit pharmaceutical advertising copy for grammar, sense, spelling, and formatting.• Follow AMA Manual of Style and brand guidelines.

• Manage all communications for a 500 member chamber with businesses in 5 towns.• Write and publish content for the website, brochures, marketing collateral, and Constant Contact newsletters. • Promote all chamber networking events, member events, street fairs, and special programs.• Grow engagement and exposure on social media (Facebook, Twitter, LinkedIn) and external channels.• Onboard new members and field membership inquiries.

• Wrote and published content for the website, social media, newsletters, and publications. • Educated clients and the community at large about our services via brochures, press releases,interviews, speaking engagements, and networking.• Implemented PR and marketing campaigns to grow client base. • Partnered with other wellness professionals to expand customer offerings. • Organized and hosted events to reach new clientele. • Customized CRM system to suit business needs.• Sourced vendors and managed vendor relationships.• Hired, managed, and trained employees.

Responsible for editorial accuracy and on-time delivery of all content. Trafficked 4 print issues simultaneously in addition to online-only content. Ensured that all article requirements were met before publication. Reviewed and approved all pages before release to the printer. Operations and Processes • Championed the launch of a new publication and developed transition plans to handle 100% more work with only a 50% increase in resources. • Created a process for producing online-only content in a print-focused environment, thereby creating a standard for a new workflow.• Developed an integrated, end-to-end schedule for all print articles and online content.Cost Savings • Negotiated a 10% lower rate with agencies by finding the talent myself. • Streamlined publication processes, saving time and duplication of effort without sacrificing quality. • Saved 17% of localization budget by implementing a machine translation strategy with the least impact to global customers in 10 languages.Editorial Quality • Raised overall customer satisfaction 17% in the developer market and 27% in the IT pro market as compared to overall customer satisfaction with Microsoft in those two markets.• Developed a “Readers Speak Out” column for TechNet Magazine to create a dialogue with readers.• Distinguished TechNet Magazine from its sister publication by developing a unique editorial style and voice suited to the IT audience.• Implemented online correction policy to make readers aware of product changes, errors, or omissions in print content, which contributed to higher customer satisfaction.• Instituted regular post-mortems which led to changes in several avenues in the publication process, including art, editorial, and content selection.

Microsoft Systems Journal (MSJ) and Microsoft Internet Developer (MIND) MagazinesPerformed developmental editing, line editing, copyediting, proofreading, and copy fitting in manuscript and layout. Edited for organization, style, consistency, grammar, tone, adherence to key marketing messages and legal guidelines. Wrote headlines and captions. Reviewed marketing copy for consistent messaging. Worked closely with authors, technical editors, art, production, and legal department. Adhered to strict print deadlines.• Revamped internal style guidelines, creating consistent use of terminology. Created databases for streamlining information management, saving time and avoiding potential errors.