Marketing
Current
Apr 2021 - Present
Who is Edmilson Santos? Overview
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Quick answer
Edmilson Santos is listed as Cuid Co-founder at Cuid, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Edmilson Santos.
Edmilson Santos previously worked as Marketing at Cuid and Analista de marketing at Vhc Stay. Edmilson Santos holds Certificate Program from Senac.
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Email format at Cuid
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Cuid
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Profile bio
About Edmilson Santos
Hi, I'm Ed, co-founder of Cuid, a technology company that connects caregivers of the elderly with families and agencies.As we realized that the aging of the Brazilian population was becoming a major challenge for society, we recognized the opportunity to do something to help improve this situation.We believe that technology can be a means of social transformation, and that's why we created a platform that gives autonomy to professionals and increases their employability, in addition to providing an efficient and safe service for all involved parties.If you identify with our mission and believe you can contribute to this positive change, let's chat!
Current workplace
Edmilson Santos's current company
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7 roles
Edmilson Santos work experience
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Analista De Marketing
Nov 2021 - Aug 2023
Designer Conversacional
As a conversational designer I built friendly voice apps, skills on Amazon Alexa and actions on google for all kind of business, with personalized branded content.My project named as "Voxco" made the official voice app from Flow Podcast, one of the most relevant podcasts in Brazil, which provided an amazing experience for all their fans.
Sep 2020 - Apr 2021
Operador De Reservas - Latam Travel Brasil
Análise de faturas nacionais e internacionais de clientes B2B pós viagem. Divisão de tarefas, monitoramento e tratativa de diversas solicitações recebidas dos fornecedores. Revisão e acompanhamento do processo de pagamentos online que recebido da rede de franquias, cumprindo com a norma de segurança internacional PCI DSS Compliance.
Jul 2017 - Jul 2020
Consultor De Atendimento Ao Cliente
Atuei como consultor de clientes terceirizado para a TIM Brasil, onde minha função era ajudar a melhorar a criação e curadoria do conteúdo do chatbot no aplicativo mobile.Estar sempre atento aos KPI's de forma a aumentar a eficiência da equipe e diminuir o tempo que os clientes costumavam ficar na fila online à espera de uma orientação humana, além de guiá-los ao canal do departamento adequado caso um atendimento humano necessário.
Jan 2017 - May 2017
Analista De Suporte
Tam Viagens
Extrair dados do relatório de vendas, efetuar o cadastro de clientes nacionais e internacionais,inserir as informações do pacote adquirido no sistema, produzir e enviar aos clientes o voucheronline contendo todos os itens adquiridos. Durante o período dos jogos olímpicos me integrei àequipe que trabalhou no Rio de Janeiro e ajudei a coordenar os pontos de encontro.
Jun 2016 - Aug 2016
Atendente
Atender aos clientes pessoalmente, por telefone e online. Após análise do problema informadocom seus celulares, caso não seja possível uma solução eficiente e imediata, efetuar o cadastroe encaminhar os celulares para o devido reparo técnico.
Jan 2013 - Mar 2015
2 education records
Edmilson Santos education
Certificate Program
Education record
FAQ
Frequently asked questions about Edmilson Santos
Quick answers generated from the profile data available on this page.
What company does Edmilson Santos work for?
Edmilson Santos works for Cuid.
What is Edmilson Santos's role at Cuid?
Edmilson Santos is listed as Cuid Co-founder at Cuid.
Where is Edmilson Santos based?
Edmilson Santos is based in São Paulo, Brazil while working with Cuid.
What companies has Edmilson Santos worked for?
Edmilson Santos has worked for Cuid, Vhc Stay, Voxco, Latam Airlines, and Plusoft.
How can I contact Edmilson Santos?
You can use AeroLeads to view verified contact signals for Edmilson Santos at Cuid, including work email, phone, and LinkedIn data when available.
What schools did Edmilson Santos attend?
Edmilson Santos holds Certificate Program from Senac.
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