Eugene Chang Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area

• Provide support to IT project teams in managing multiple complex technology projects
• Assist in managing key business objectives, budgets, tasks, and timelines for IT portfolio projects
• Establish, manage, and maintain the shared project repository for all project documents, calendars, shared worksheets, and dashboards
• Maintain timely reporting of project financials, status, and schedule in line with agreed program governance
• Work with IT project teams to ensure the use of best project practices, the establishment of project quality and performance standards and the management of functional level quality assurance
• Oversee and enforce change management processes for projects

Greater Atlanta Area

• Designed, mapped, and implemented PMI regulated processes and reporting for newly established PMO with adherence to internal and external governance requirements
• Ensured streamlining of new processes to portfolio of 350+ projects while maintaining BAU status to minimize client and enterprise impact
• Established finance procedures and reconciled project expenses while monitoring in-year development budget of up to $8.5M
• Developed enterprise-wide prioritization tool to assist business leaders in decision-making based on weighted metrics that include company goals, financial benefit, client experience, and operational efficiency
• Installed procedures and methods for forecasting, budgeting, and planning future year projects
• Created and drove various reporting of the portfolio of projects within the PMO to provide business analysis and recommendations

• Developed and maintained cooperative relationships with 200+ clients within the Northeastern U.S. (NYC/BOS/Norfolk) region through constant servicing and issue management
• Utilized tracking spreadsheets and generated pivot tables to analyze supply vs. demand of surplus inventory in order to proactively address client service needs in a constantly changing environment
• Administered daily operation processes and improvement initiatives, such as repositioning inventory to the control region to address a forecasted imminent deficit
• Provided solutions that required time-sensitive coordination of inter-department support for customers’ priority cargos
• Analyzed benefits of selling, terminating leases, or on-going use of $25M worth of equipment so that the company can establish more efficient and effective operating standards
• Received and reviewed for completeness 250+ Northeastern U.S. region client order requests and governance forms on a daily basis