Operations Manager
CurrentMarch 2018 to Present | Jinying Win International Trade Co., Ltd.* Carry out evaluation on staff who involve the luxury operation and improve the perofrmance of the whole team.* Set goals for luxury operation, as well as provide the training to improve the business ability* Participate in the negotiation of luxury goods projects at home and abroad, and maintain the relationship with Hong Kong and Italian importers* Supervise the operation of more than 50 first and second line luxury brands (Gucci, Prada, Dior, GiorgioArmani, Burberry, MiuMiu, Givenchy, Zegna, YSL, D&G, Valentino, Ferragamo, Max Mara, etc.) and light luxury brands (MK, ToryBury, GIADA, Brioni, Furla, Coach, 4US, BLU Marine, Marni, MCQ, MM6, N21, Frame Denim, Alberta Ferrati, Thom browne, Off-White, Palm angels, j Brand, Meil barrett, Alexander Mcqueen, Pinko, Alexander Wang, Chiara Ferrigni, etc.) supply for businesses, including online stores and stores in the mall* Carry out the daily management on the operation of luxury products, establish a sound management system to improve the work efficiency, and follow up and supervise the operations.* Assist the general manager to establish the luxury operation management policy, development direction, organizational framework and long-term business plan for making the decision* Monitor the service quality, carry out customer satisfaction survey, prepare for emergency, regulate employees to complete their tasks, and accept the inspection and evaluation on work conducted by the company* Conduct supervision and inspection on all positions in luxury operation on a regular basis, and carry out performance evaluation in strict accordance with all rules and regulations.